Technical Supervisor

CBRE Local UK; Greater London; On-site; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Technical Supervisor, where you will play a crucial role in ensuring safety and compliance across multiple BT sites. This position offers an exciting opportunity to lead a team, manage operational tasks, and collaborate with various stakeholders to deliver exceptional facilities management services. You'll be at the forefront of innovative practices, promoting a culture of excellence and safety. With a commitment to ongoing learning and a diverse, inclusive environment, this role is perfect for those looking to make a significant impact in the field.

Benefits

Competitive Salary

Ongoing Learning Opportunities

Inclusive Environment

Diversity Celebrations

Qualifications

• Expertise in mechanical, electrical, or public health systems with relevant qualifications.
• Strong leadership and team management abilities with excellent communication skills.

Responsibilities

• Ensure compliance and safety across BT sites while managing FM colleagues.
• Coordinate maintenance tasks and oversee subcontractors to meet quality standards.

Skills

Mechanical Systems Expertise

Electrical Systems Expertise

Public Health Systems Expertise

Customer Service Skills

Leadership Skills

Risk Management Skills

Communication Skills

Planning and Organization

Innovative Mindset

Commercial Awareness

Education

Relevant Mechanical or Electrical Qualifications

Tools

Microsoft Office

Tableau

PowerBI

Job description

Global Workplace Solutions (GWS) is a division of CBRE supporting occupier clients of all sizes through facilities management, project management, advisory, and transaction services, aiming to realize potential in every dimension. Our vision is to create the real estate solutions of tomorrow, enabling businesses and people to thrive.

Our client, BT, is a leading communications services company providing fixed-line, broadband, mobile, TV, and networked IT services. CBRE's workplace team manages facilities and projects across a diverse property portfolio in the UK, including offices, contact centers, exchanges, and retail outlets.

Our strategic goals for the BT account focus on high-performing, engaged colleagues working within a world-class safety culture, delivering exceptional customer experiences, service excellence, and value for money. We promote innovative ways of working aligned with our RISE values: Respect, Integrity, Service, and Excellence.

Role: Technical Supervisor

The Technical Supervisor (TS) is responsible for the technical delivery across a defined cluster of BT sites, ensuring compliance and safety. The TS provides guidance on mechanical and electrical systems, responds to operational incidents, and supports the Area Operations Manager (AOM) and Contract Support in delivering FM services. Collaboration with the BU Technical Services Manager (TSM) is essential.

Key Responsibilities:

1. Promote safety in all activities, ensuring compliance with laws and regulations.
2. Manage and supervise FM colleagues, including absence management and performance reviews.
3. Coordinate with TSMs and SMEs for standards and process alignment.
4. Lead maintenance and operational tasks, including fault investigations and repairs.
5. Oversee subcontractors and ensure quality standards are met.
6. Manage asset data, warranties, and defects, especially during project handovers.
7. Support budget development and monitor financial compliance.
8. Ensure documentation and audit requirements are met.
9. Coordinate small projects and manage inventory and procurement activities.
10. Prepare reports, KPIs, and manage escalation of issues.
11. Contribute to emergency planning and risk assessments.

Person Specification:

• Expertise in multiple disciplines such as mechanical, electrical, or public health, with relevant qualifications.
• Excellent communication and customer service skills.
• Strong safety awareness and risk management skills.
• Proven leadership and team management abilities.
• Ability to plan, organize, and prioritize effectively.
• Innovative mindset with a drive for excellence.
• Proficiency in reporting tools like Microsoft Office, Tableau, PowerBI.
• Good commercial awareness and financial skills.

CBRE offers a competitive salary, benefits, ongoing learning opportunities, and a values-driven culture. We celebrate diversity and are committed to an inclusive environment. Even if you do not meet all criteria, we encourage you to apply for roles that suit your skills and interests.