Technical Strategy Specialist (Metering)

United Utilities; Warrington; Hybride; GBP 43 000 - 53 000; Plein temps

Avantages offerts par ce poste

26 days leave

Pension up to 14%

Bonus up to 7.5%

Healthcare plan

MyGymDiscounts

Résumé du poste

United Utilities is seeking a Technical Strategy Specialist (Metering) to help deliver smart metering ambitions from Lingley Mere, Warrington. The role focuses on analysing and improving metering processes to enhance customer experience and operational delivery.

You will collaborate with the Metering Strategy Manager, contribute to cross-functional delivery plans, and ensure compliance with regulatory requirements while supporting wider demand management objectives.

Qualifications

• Extensive knowledge of metering processes including SMART installation and meter connectivity.
• Strong understanding of OFWAT/MOSL regulatory requirements for smart meter installations.
• Experience with stakeholder management and working with internal/external partners.

Responsabilités

• Liaise with external suppliers to encourage product development and optimization.
• Support Delivery Strategy Manager on industry groups and projects.
• Act as SME for metering policies and update them per business/regulatory needs.
• Own data impact assessments for industry changes affecting Smart Delivery.
• Assist in process standardisation and simplification per market codes and metering strategy.

Connaissances

Metering knowledge

Regulatory awareness

Stakeholder management

Communication skills

Commercial awareness

Formation

HNC / Degree or equivalent

Description du poste

Technical Strategy Specialist (Metering)

Job number UU06349 Country United Kingdom Region Cheshire West and Chester Location name Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Posting End Date 26/10/2026 Band 5a Role Type Permanent Salary £48,089

We're looking for a Technical Strategy Specialist (Metering) to play a key role in delivering our smart metering ambitions.

Working closely with the Metering Strategy Manager in the creation of a delivery plan for both the household and non-household programmes., you'll act as the subject matter expert analysing and developing existing processes across the smart delivery workstreams to identify opportunities for improvements to customer experience and operational delivery.

You'll have a direct impact on customer experience, regulatory compliance, process improvement, and the successful delivery of our wider demand management objectives.

What You'll Be Doing

• Liaison with external suppliers of equipment associated with Metering activities, to encourage new product development, product improvement and innovation to support the optimization of asset health
• Support the Delivery Strategy Manager Manager on Industry wide national working groups and projects as required.
• Act as a Subject Matter Expert across metering policies and support the Delivery Strategy Manager with updating these in line with business, operational and regulatory needs.
• Responsible for the data impact assessment of all industry change impacting Smart Delivery.
• Support as a SME in the analysis / development of existing processes, procedures and methods to promote efficient business and systems practices through standardisation, improvement and simplification in line with market codes and metering strategy.
• Responsibility as SME for internal business plans and initiatives from across UU that impact smart metering delivery.
• Support with defining and delivering a Metering strategy that translates into delivery of both an excellent customer journey and delivery of wider business objectives covering demand management.
• Use technicalknowledge toproactively suggest ideas to enhance existing processes through collaboration and continuous improvement

What You'll Bring

• Extensive knowledge of metering processes including SMART installation and meter connectivity.
• Strong understanding of the regulatory and statutory requirements placed on UU by OFWAT and MOSL in relation to Smart Meter installations.

Knowledge of regulatory commitments made as part of the Water Resource Management Plan and the impact metering is due to have on this.

Experienced in stakeholder management working with both internal and external partners.

• Proven ability to drive continuous improvement and optimise business processes.

Strong communication, influencing, and negotiation abilities

Commercial awareness and sound financial understanding

Qualifications

• HNC, Degree, or equivalent professional qualification in a relevant discipline.

What We Offer

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions