Smart Meter Dual Fuel Engineer

TieTalent; Redhill; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Matched or contributory pension

Online GP service

Employee assistance programme

Life assurance

Cycle to work

Discretionary bonus

Job summary

A leading infrastructure services provider in the UK is looking for a Metering Engineer to install and manage smart meters for gas, electricity, and water. You will respond to emergency maintenance calls and ensure customer satisfaction. Candidates must possess a valid UK driving licence, relevant qualifications in smart metering, and experience in the field. The job offers a range of benefits, including bonuses and professional development opportunities, in a supportive working environment.

Qualifications

• Valid UK driving licence with less than 6 points.
• Experience in installing gas and electric smart meters preferred.
• MOCOPA experience to a multi-rate level is advantageous.

Responsibilities

• Respond to emergency and maintenance appointments.
• Perform installations and removals of Smart Meters.
• Provide excellent customer service and ensure jobs are completed on time.

Skills

Smart Metering Installation

Customer Service

Safety Standards

Driving

Education

CCN1 / CMA1 / CMA3 with MET1

NVQ Level 2 in Smart Metering Dual Fuel

Tools

Tablet for Job Scheduling

Company Van

Job description

Overview

Join M Group Energy delivering essential infrastructure services for life, with a focus on safety and customer care in a friendly, respectful environment. This role is within our Metering team, providing metering services for gas, electricity and water meters in the UK energy retail sector.

Our end-to-end service covers electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. The role involves installing, maintaining and managing meters to ensure customers are billed correctly and energy usage patterns are monitored.

What you’ll be doing

• Respond to emergency and maintenance appointments on behalf of EON, ensuring Smart Meters are working correctly.
• Perform installations and removals of Smart Meters (SMETS2) in customers’ homes; typically around 5 jobs per day.
• Travel around your area using a tablet to view daily jobs and schedule up to 2 weeks in advance.
• Provide excellent customer service; explain benefits and safe usage of the new smart meter; ensure all jobs are completed on time.
• Receive continuous training to develop skills; participate in weekly meetings and field manager support.
• Opportunity to earn uncapped bonuses for additional jobs and productivity.
• Onboarding and health and safety onboarding to prepare you as an ambassador for safety.

What you’ll Bring

• Valid UK driving licence; must have held licence for 1 year and have less than 6 points.
• CCN1 / CMA1 / CMA3 with MET1, or NVQ Level 2 in Smart Metering Dual Fuel; experience installing gas and electric smart meters preferred.
• MOCOPA experience to a multi-rate level is advantageous.
• Bonus qualifications such as REGT1, 3 phase are desirable but not required.

What’s in it for you

• Range of benefits including matched or contributory pension, online GP service, employee assistance programme, My Rewards portal, life assurance, cycle to work, salary finance and Give as you Earn schemes.
• Enhanced maternity, paternity and adoption leave; reward and recognition; standby/overtime/call out.
• Company van/fuel card for business use; discretionary bonus; refer-a-friend rewards.
• 22 days plus bank holidays, rising to 25 with service.

Additional incentives

• £1000 Safety Bonus per year (paid semi-annually).
• £1000 Attendance Bonus per year (paid semi-annually).
• Uncapped productivity-related bonus; potential additional payments for 3-phase and/or Medium Pressure qualifications.
• Regular overtime with time-and-a-half; double time on Sundays.
• Strong progression history within the field; many managers promoted from DF engineers.
• Company vehicle and fuel card for business use.
• Discretionary bonus schemes and referral rewards.
• Standby/Overtime/Call-out commitments and 22–25 days holiday allowance depending on service.

About us

We aim to be an employer of choice and a great place to work, actively supporting army veterans through ENABLE inclusion networks. Our values guide our culture and how we work together: responsibility, openness, teamwork, and ambition to lead essential infrastructure services for life.

For various roles, successful candidates may be subject to third-party background checks and, in some cases, drug and alcohol testing during induction and onboarding.