Smart Maintenance Engineer

TieTalent; Northampton; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Matched or contributory pension scheme

Online GP service, 24/7

Employee assistance programme

Rewards portal with discounts

Life assurance

Cycle to work and charitable giving schemes

Enhanced maternity/paternity/adoption leave

Reward and recognition scheme

Company van/vehicle with fuel card

22 days + bank holidays

Job summary

A leading service provider in Northampton is seeking a Smart Maintenance Engineer. The role involves visiting properties to manage Smart Meters and providing excellent customer service. Ideal candidates will have good geographical knowledge and be capable of using hand tools. The position comes with various perks, including a pension scheme, 22 days holiday, and a company vehicle.

Qualifications

• Good geographical knowledge of postcode areas: LE, NN, CV, MK.
• Experience in a meter reading role is a plus.
• Ability to lift, carry, and climb ladders while adhering to safety requirements.
• Good knowledge of local postcodes and area geography is helpful.

Responsibilities

• Visiting properties to work on Smart Meters.
• Using handheld devices to update records.
• Completing site surveys and field-based tasks.
• Reconnect meters, swap SIMs/modems, service smart devices, and replace batteries as needed.
• Perform site surveys and other field-based tasks at customer properties.

Skills

Geographical knowledge of local areas

Ability to use hand tools

Customer service oriented

Organised

Lone-working

Geographical knowledge

Tools

Handheld devices

Job description

Overview

Join TieTalent as a Smart Maintenance Engineer in Northampton, United Kingdom. You will be part of a team delivering metering services with a focus on customer service and safety in a friendly, professional environment.

What you will be doing

• Visiting various properties throughout the day to work on Smart Meters in both homes and businesses.
• Using a handheld device to complete tasks and updating records on a tablet for new and existing customers.
• No live electrical work required; no prior technical qualifications are necessary.
• Reconnecting Gas and Electric Smart Meters, changing SIM cards, modems, and small gain aerials, re-joining smart devices to the network, and exchanging batteries on gas meters.
• Completing site surveys and other field-based support tasks that require visiting properties.

What you’ll bring

• Located in one of the postcode areas: LE, NN, CV, MK; good geographical knowledge of local and surrounding areas.
• Quick to learn and eager to grasp new tasks and opportunities.
• Ability to use hand tools effectively; experience with handheld tools is important.
• Ability to lift, carry, and climb ladders while adhering to health and safety requirements.
• Self-motivated and organised; this is a lone-working role.
• Dedicated to providing excellent customer service.

Qualifications and preferences

• Experience in a meter reading role, especially with smart meters, is a plus (not required).
• Some electrical knowledge or qualification would be beneficial (not required).

What’s in it for you?

• Matched or contributory pension scheme
• Online GP service, 24/7
• Employee assistance programme
• Rewards portal with discounts
• Life assurance
• Cycle to work, salary sacrifice and charitable giving schemes
• Enhanced maternity/paternity/adoption leave
• Reward and recognition scheme
• Company van/vehicle with fuel card for business use (telemetrics installed) and discretionary bonus
• Opportunity to refer a friend
• 22 days + bank holidays

About the role and company

We are committed to being an employer of choice and a great place to work, supporting a diverse and talented workforce. Our values guide how we work and interact with colleagues, clients and communities.

Note

Please apply promptly as some adverts may close earlier than stated. Some roles may require third-party background checks or drug and alcohol testing during induction and onboarding.