Technical Solutions Consultant I

LexisNexis Risk Solutions; Cardiff; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Generous holiday allowance

Health screening & private medical

Wellbeing programmes

Life Assurance

Pension scheme

Save As You Earn share option scheme

Travel Season ticket loan

Electric Vehicle Scheme

Dental Insurance

Parental leave

Employee Assistance Programme

Learning and development resources

Perks at Work employee discounts

Job summary

LexisNexis Risk Solutions is seeking a Technical Solutions Consultant in the UK to implement identity products across multiple delivery channels. You will provide technical integration and consulting services directly to external clients, sales teams, and support colleagues.

You will share product knowledge, analyze customer pain points, and work with cross-functional teams to resolve issues and drive revenue. Strong communication and hands-on tech skills are essential.

Qualifications

• BA/BS degree or equivalent experience in a related field.
• Advanced oral and written communication; must be able to communicate technical concepts to both technical and non-technical audiences.
• Advanced-level ability to deliver client presentations and performance analysis.
• Ability to work independently, with strong time management skills.
• Advanced consultative skills with active listening to understand client needs.
• Working knowledge of C#, Windows Server, SQL Server, HTML, XML, Web Services.
• Experience with Web Service toolkits (e.g., SoapUI, .NET, JavaBeans).

Responsibilities

• Provide technical integration and consulting services directly to external clients, sales teams, and support colleagues.
• Share product knowledge, best practices, and technical examples with customers to advance implementation completion.
• Use data quality concepts to conduct in-depth analysis of customer pain points and identify root causes.
• Collaborate with, engage and escalate to appropriate resources to get issues addressed.
• Own correspondence with the customer until issue is resolved.
• Provide installation, implementation and configuration support, while keeping implementation project plans up to date.
• Through technical presentations and product demonstrations, communicate technical terms to internal and external clients of varying levels of technical understanding.
• Utilise technical expertise to provide 3rd level support for customers.
• Perform duties as reasonably assigned.

Skills

C#

Windows Server

SQL Server

HTML

XML

Web Services

SoapUI

.NET

JavaBeans

Education

BA/BS degree or equivalent

Tools

.NET Framework

SoapUI

JavaBeans

Job description

LexisNexis Risk Solutions is seeking a Technical Solutions Consultant in the UK to implement identity products across multiple delivery channels. You will provide technical integration and consulting services directly to external clients, sales teams, and support colleagues.

You will share product knowledge, analyze customer pain points, and work with cross-functional teams to resolve issues and drive revenue. Strong communication and hands-on tech skills are essential.