Technical Services Scheduler – Reactive Maintenance

Corrigenda Group Limited; Portsmouth; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Annual Salary Review

Employee Assistance Programme

Bupa Cashplan

Refer a friend reward scheme

Job summary

Corrigenda Group Limited is seeking a Technical Services Administrator – Scheduling at the University of Portsmouth. This full-time role involves organising schedules for engineers and sub-contractors, monitoring progress to meet client SLAs, and acting as the first point of contact for urgent issues with a calm, professional approach.

You will manage CAFM updates, prioritise tasks, raise purchase orders, and coordinate with technical managers and clients to ensure on-time delivery and quality

Qualifications

• Excellent attention to detail and ability to prioritise under pressure.
• Strong problem solving and decision-making skills.
• IT literate with Word and Excel proficiency.
• Good team player with initiative and ability to work independently.
• Professional telephone manner and clear communication.
• Excellent listening and questioning skills.

Responsibilities

• Schedule Reactive Maintenance tasks and quoted works.
• Monitor urgent tasks and ensure SLA alignment.
• Answer inbound calls and update CAFM system.
• Raise purchase orders for materials and subcontractors.
• Manage WIP and provide weekly progress updates.
• Coordinate with managers, engineers and clients on SLAs.
• Liaise with external contractors for site updates.
• Schedule engineer resources efficiently geographically.
• Ensure staff are qualified/experienced for tasks.
• Daily CAFM housekeeping and task chasing.
• Perform other tasks as required by line manager.

Skills

Attention to detail

Prioritisation

Problem solving

MS Word & Excel

Team player

Telephone manners

Written and verbal communication

Listening and questioning

BI/reporting tools

Tools

BI/reporting tools

Job description

Corrigenda Group Limited is seeking a Technical Services Administrator – Scheduling at the University of Portsmouth. This full-time role involves organising schedules for engineers and sub-contractors, monitoring progress to meet client SLAs, and acting as the first point of contact for urgent issues with a calm, professional approach.

You will manage CAFM updates, prioritise tasks, raise purchase orders, and coordinate with technical managers and clients to ensure on-time delivery and quality