Technical Services Lead

CBRE; Dorking; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player seeks a Technical Services Lead to oversee onsite engineering services. This role involves managing a team, developing maintenance strategies, and ensuring compliance with QHSE standards. You will lead initiatives that drive performance and customer satisfaction while fostering a culture of excellence within the team. If you have a strong engineering background and a passion for facilities management, this is a fantastic opportunity to make a significant impact in a dynamic environment.

Qualifications

• Engineering degree or relevant qualification in technical services.
• Extensive experience in building management and technical services.

Responsibilities

• Manage and deliver all onsite technical/engineering services effectively.
• Develop and oversee engineering strategies, including life cycle management.

Skills

Leadership

Technical Services Management

Engineering Knowledge

Communication Skills

Continuous Improvement

Education

Engineering Degree

Tools

CAD

CMMS

CAFM

Job description

Technical Services Lead

Job ID: 209100

Posted: 25-Mar-2025

Service line: GWS Segment

Role type: Full-time

Areas of Interest: Engineering/Maintenance

Location(s): Dorking - England - United Kingdom of Great Britain and Northern Ireland, Leatherhead - England - United Kingdom of Great Britain and Northern Ireland, Reigate - England - United Kingdom of Great Britain and Northern Ireland.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management.
Reporting to the Site Facilities Manager, the Technical Services Lead will be accountable for the successful management and delivery of all onsite technical/engineering services. They will demonstrate strong leadership qualities of a team of 6 technicians (including a supervisor). The Technical Services Team is responsible for ensuring the site and team are compliant with statutory and legislative requirements.
Working with the Facilities Manager and wider FM Team (on site and on account), the Technical Services Lead will support our client in creating and overseeing maintenance strategies, such as asset life cycle plans, 5-year asset management plans, and energy-saving initiatives.

Key Responsibilities:

• Accountable for successful management and delivery of all onsite technical/engineering services.
• Demonstrate strong leadership qualities to drive performance across the expanding business and team.
• Develop and oversee engineering/technical strategies for site/s, including life cycle management plan of site assets and energy savings initiatives.
• Maintain and update asset lists and PPM schedules.
• Ensure the overall performance of the site/s and required deliverables, including contract compliance, performance management against KPIs, cost-saving initiatives, and customer satisfaction.
• Successfully implement initiatives and programs including financial savings program, energy program, training and development of technical team, and succession planning.
• Lead technical team, including Technical Supervisor and 5 technicians.
• Enhance culture of ‘best in class’ for wider team to adopt and follow.
• Develop scope of works for technical works/projects.
• Provide advice and information to projects team to support successful delivery of capital projects.
• Drive continuous improvement of CMMS/CAFM systems.
• Build positive relationships with client and key stakeholders.
• Ensure company and client QHSE/HSE standards and expectations are always met through the delivery of technical services.
• Ensure compliance with regulatory and legislative requirements relating to all onsite technical/engineering services.

Person Specification:

• Engineering degree (or similar/relevant to technical services).
• Fundamental CAD skills.
• Fluent verbal and written English.
• Previous experience in a corporate facilities management environment.
• Extensive building management/technical services experience and understanding of legislative requirements.
• Excellent understanding of technical services (HVAC, BMS, life safety systems, building structure, fabric/façade, lighting systems, etc.).
• Excellent understanding of CMMS/CAFM systems operation.
• Understanding and experience with SFG20 standard.