Technical Services Engineer

Belzona International; Hawarden; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Permanent Health Insurance

Life Assurance

Pension with 8% AVC

23 days leave + holidays

Eye care contributions

Refer a friend scheme

Charitable work days

Job summary

Belzona UK Ltd is seeking a junior Technical Services Engineer in Hawarden, Flintshire. The role combines office-based technical support with hands-on field work, travel across the UK, and training delivery for contractors and engineers at sites and the training facility.

You will build product expertise, support the UK sales team, prepare technical specifications, and present solutions. The position offers development toward specialist expertise in coatings and composites.

Qualifications

• Minimum HND or equivalent in engineering, materials or technical discipline.
• CCNSG Safety Passport required or in progress.
• AMPP CIP accreditation obtained or in progress.

Responsibilities

• Provide technical support to UK sales team and customers.
• Deliver technical presentations and training to contractors and engineers.
• Prepare and deliver client training across project phases.
• Provide hands-on, field-based application support and on-site supervision.
• Develop product knowledge and act as Belzona product expert.

Skills

Self-motivated team player

Attention to detail

Clear communication skills

Public speaking / presentations

Education

HND or equivalent in engineering, materials or technical discipline

HNC or equivalent with relevant experience

Job description

Seize this extraordinary opportunity to contribute to the growth of a nationwide leader in industrial coatings and composite repair – Belzona UK Ltd.

Following the recent opening of our new UK distributorship based in Hawarden, Flintshire, we are now looking to recruit a junior level Technical Services Engineer to join our growing team.

This is a unique role, ideally suited to an individual looking to build a career in technical support, with the opportunity to undertake occasional hands on field work and develop into a technical expert. You’ll also play an important role in delivering technical support, training and presentations to contractors and engineers, both in the field and at our dedicated training facility.

The Role

This is a full-time, permanent position, based out of Hawarden, with occasional UK-wide travel. The role is primarily office and workshop based, with the initial few months providing a strong focus on site-based, hands-on experience. This practical experience will enable you to develop a thorough understanding of our products and their application methods, which you will then use to provide technical support to the UK sales team, customers and contractors.

The majority of the role will be centred on technical support, problem-solving, product and application guidance, specifications, training and presentations. You’ll work independently and as part of a team across a range of industries, developing your knowledge and striving to become a Belzona product expert.

Key responsibilities include:

• Providing technical support to our UK-based sales team and customers.
• Liaising with the Applications & Training Manager, Technical Supervisor, Project Supervisors and customers to ensure the smooth and successful delivery of contracts.
• Assisting with the preparation and delivery of technical presentations for both internal and external audiences.
• Preparing and delivering client training throughout all project phases and to stakeholders at all levels, both on site and at our Hawarden office.
• Recommending appropriate Belzona solutions based on the review of information gathered and inspection findings.
• Preparing application specifications and technical working recommendations where required.
• Providing hands-on, field-based application support, including customer meetings, on-site supervision and training.
• Working alongside a team of technical experts to carry out on-site applications of Belzona materials across a diverse range of projects.
• Troubleshooting application issues and providing support with technical specifications and product-related queries.
• Systematically and accurately gathering, recording and maintaining all relevant application data.
  What We’re Looking For
• Minimum HND or equivalent qualification in an engineering, materials, technical or related discipline. Candidates with an HNC or equivalent qualification, combined with relevant technical or industry experience, will also be considered.
• A flexible, self-motivated team player.
• Good attention to detail and communication skills.
• Capable of conveying complex information clearly and confidently in front of groups.
• Willingness to travel across the UK, with overnight stays as required.
• Comfortable with manual, hands-on work and practical problem solving.
• Comfortable working at height and in confined spaces (full training provided).
• A solid understanding of health and safety practices.
• A full, clean manual driving licence.
• Previous experience in a coatings, composites, or industrial maintenance role.
• Familiarity with Belzona products or similar polymeric systems.
• Hold a CCNSG Safety Passport.
• Obtained or are working towards AMPP CIP (Coatings Inspection Program) accreditation.

Benefits package includes:

• Permanent Health Insurance.
• Life Assurance.
• Enhanced Maternity/Paternity leave.
• Company pension scheme (with up to 8% matched AVC).
• 23 days’ annual leave (increasing with service) plus statutory holidays.
• Eye test and glasses contributions.
• Access to a benefits hub.
• Refer a friend scheme (£500 per person, subject to tax).
• 3 days paid charitable work per year.

We are committed to investing in your professional development. In this role, you’ll be supported to work towards industry recognised qualifications, including AMPP accreditation.