Technical Service Engineer

Innospec Inc.; Millbrook; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Up to 10% employee and 15% employer pension contributions

6x death in service

Private medical insurance

25 days annual leave (increasing to 28 days after service)

Job summary

A specialty chemicals company is seeking a Technical Service Engineer based in Millbrook. This role involves acting as a key interface between the client and test suppliers, generating reports based on tests conducted, and supporting daily operations in a team-oriented environment. Candidates should possess a degree in Mechanical or Automotive Engineering and demonstrate proficiency in data analysis using MS Excel, alongside strong communication and interpersonal skills. The position offers a competitive salary and various benefits, including a generous pension scheme and annual leave.

Qualifications

• Degree-level qualification in Mechanical or Automotive Engineering, or equivalent relevant industry experience.
• Proficient in MS Excel, capable of data management and analysis.
• Excellent communication skills in oral, written, and presentation forms.
• Strong interpersonal and negotiating abilities.
• Willingness to develop both technical knowledge and personal skills.

Responsibilities

• Act as a key interface between Innospec and other test suppliers.
• Generate accurate reports from tests for business use.
• Support day-to-day operations at the Millbrook office.
• Translate customer and research group needs into effective test programmes, prepare cost projections, oversee test operations, and provide comprehensive reports as required.
• Visit customer sites as required, with support from the Senior Technical Service Engineer.
• Develop a strong understanding of current industry test methods.
• Assist with participation in CEC and other external industry committees.
• Support the preparation and delivery of agent and sales training seminars.
• Maintain awareness of relevant technological advancements.
• Assist in planning and executing fleet trials as required.
• Contribute to technical engineering services across the EMEA, ASPAC, and Americas regions.
• Communicate technical information clearly and concisely to internal technical and sales teams, as well as to external customers.

Skills

Proficient in MS Excel

Excellent oral communication skills

Strong interpersonal abilities

Negotiating abilities

Education

Degree-level qualification in Mechanical or Automotive Engineering

Job description

We have an exciting opportunity for a Technical Service Engineer to join our Fuels Specialties Customer Technical Services (FS-CTS) team, based at our Millbrook facility. In this role, you’ll work alongside a skilled team of engineers and scientists, developing and delivering practical solutions that enhance fuel performance and support customer success.

Role Responsibilities

• Act as a key interface between Innospec, Millbrook, and other test suppliers.
• Generate clear, accurate reports from tests carried out at Millbrook and other facilities for business and marketing use.
• Support day-to-day system operations to ensure efficient running of the Millbrook office.
• Translate customer and research group needs into effective test programmes, prepare cost projections, oversee test operations, and provide comprehensive reports as required.
• Visit customer sites as required, with support from the Senior Technical Service Engineer.
• Develop a strong understanding of current industry test methods.
• Assist with participation in CEC and other external industry committees.
• Support the preparation and delivery of agent and sales training seminars.
• Maintain awareness of relevant technological advancements.
• Assist in planning and executing fleet trials as required.
• Contribute to technical engineering services across the EMEA, ASPAC, and Americas regions.
• Communicate technical information clearly and concisely to internal technical and sales teams, as well as to external customers.

Requirements

• Degree-level qualification in Mechanical or Automotive Engineering, or equivalent relevant industry experience.
• Proficient in MS Excel, with the ability to manage and analyse data.
• Excellent oral, written, and presentation communication skills.
• Strong interpersonal and negotiating abilities.
• Willingness and ability to develop both technical knowledge and personal skills.

About Innospec

Innospec is a global specialty chemicals company focused on bringing innovative new technologies to market combined with a fast and responsive service. We serve a range of industries across the world, bringing our products to customers in markets from oilfields, fuels, refineries and power stations to personal care and performance chemicals.

Our global team of approximately 2,000 employees spans 24 countries, applying their extensive experience and market understanding to customers’ local needs. Integrating our global footprint with local service capability enables us to supply quality products that meet and anticipate changing market dynamics.

The successful candidate will receive a competitive salary alongside the following benefits:

• Up to 10% employee, and 15% employer pension contributions
• 6x death in service
• Private medical insurance
• 25 days annual leave (increasing to 28 days after 2-, 4- and 5-years’ service)