Customer Service & Installations Coordinator

Bennett And Game Recruitment; England; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Holiday allowance

EOT bonus

Gym membership

Pension

Onsite parking

Training & development

Poole office

Job summary

Bennett And Game Recruitment are supporting a leading architectural glazing manufacturer in Poole to recruit a Customer Service Coordinator for their office-based team. The role focuses on ensuring smooth delivery of installation projects and providing first‑class support from initial booking through to completion.

The successful candidate will be organised, personable and motivated to develop within a growing, collaborative environment, coordinating installations, bookings and parts, and acting

Qualifications

• Experience in customer service or coordination roles.
• Strong communication skills via phone and email.
• Ability to manage multiple projects and schedules.
• Desirable experience in coordination of installation projects.

Responsibilities

• Coordinate all installation projects for bespoke aluminium glazing systems.
• Book installation and remedial visits with the installation team.
• Manage installation team diaries to optimise travel and efficiency.
• Arrange and coordinate parts required for installations and visits.
• Act as the key point of contact for customers throughout their projects.
• Provide updates and resolve issues in a professional and timely manner.
• Support remedial works and post-installation requirements.

Skills

Customer service

Coordination

Scheduling

Communication

Organization

Problem solving

Attention to detail

Team player

Job description

Bennett And Game Recruitment are supporting a leading architectural glazing manufacturer in Poole to recruit a Customer Service Coordinator for their office-based team. The role focuses on ensuring smooth delivery of installation projects and providing first‑class support from initial booking through to completion.

The successful candidate will be organised, personable and motivated to develop within a growing, collaborative environment, coordinating installations, bookings and parts, and acting