Technical Sales Support Engineer

TipTopJob; North East; On-site; GBP 35,000 - 48,000; Full time

Job summary

TipTopJob is recruiting an Internal Technical Sales Engineer specialising in industrial electrical control and automation. The role involves providing expert sales and technical support to customers, developing relationships, and promoting products and services to maximise sales opportunities.

You will respond to technical enquiries, understand the full product range with training, and liaise with Field Sales Engineers to achieve branch objectives.

Qualifications

• Knowledge of electrical market products and applications preferred.
• Experience in sales or customer service in an electrical context.
• Ability to understand product range and assist in quotations.

Responsibilities

• Respond to technical enquiries and assist customers with product selection.
• Collaborate with Field Sales Engineers to meet branch objectives.
• Generate quotations and assist with order profitability.

Skills

Electrical control

Sales support

Customer relations

Microsoft Office

Education

ONC/HNC in Electrical engineering

Tools

Microsoft Office

Job description

Internal Technical Sales Engineer Industrial Electrical Control and Automation

Negotiable Salary Package, Pension, And Other Benefits.

Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control and automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment.

As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability.

In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales.

Knowledge and Experience

• GCSE Maths and English (or equivalent)
• None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification)
• Good working knowledge of Microsoft Office and data entry systems
• Full clean driving licence
• Experience in similar sales /customer service environment.
• Experience with an electrical engineering role, or a background in electrical distribution would be an advantage.

Post codes used are for advertising purposes only.

Employer / Recruiter Detail

We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control and Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities.

Rise Executive Search and Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, N