Technical Sales & Solutions Specialist

Hydrasun Group Ltd; South Yorkshire; On-site; GBP 28,000 - 42,000; Full time

Job summary

Hydrasun Group Ltd is seeking a proactive Technical Sales Advisor to handle customer enquiries, provide product support and build strong relationships. You will ensure accurate quotations, processing of orders and achievement of sales targets while maintaining high levels of customer satisfaction.

The role emphasizes technical guidance, opportunity identification for additional revenue, and collaboration across the supply chain in a fast-paced environment.

Qualifications

• Secondary School Education.
• Further education College/Apprenticeship and/or Vocational training in Sales and Customer Services.
• Qualification and / or training courses in selling techniques and methods.
• A qualification in Basic Engineering Principles.
• NVQ level 3 in Customer Services.

Responsibilities

• Improve customer satisfaction and provide value for money.
• Process enquiries accurately, quote and complete orders expediently.
• Review contracts to reflect customer requirements in Hydrasun quotations.
• Generate reports in Hydrasun formats.
• Support and escalate customer service issues as needed.
• Promote continual improvement and teamwork in the department.
• Ensure awareness of safety and quality management systems.

Skills

Communication skills

Interpersonal skills

Microsoft Word

Excel

PowerPoint

Negotiation

Leadership

Coordination

Education

Secondary School Education

College/Apprenticeship in Sales & Customer Services

Training in selling techniques/methods

Basic Engineering Principles

NVQ Level 3 in Customer Services

Tools

ERP systems

Job description

Hydrasun Group Ltd is seeking a proactive Technical Sales Advisor to handle customer enquiries, provide product support and build strong relationships. You will ensure accurate quotations, processing of orders and achievement of sales targets while maintaining high levels of customer satisfaction.

The role emphasizes technical guidance, opportunity identification for additional revenue, and collaboration across the supply chain in a fast-paced environment.