Technical Sales Adviser (office based)

Hiring People; Sutton-in-Ashfield; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Discretionary bonus scheme

24 days holiday + public holidays

Free on-site parking

Great working environment

Job summary

ConSpare is seeking a Technical Sales Adviser to join our team in Sutton-in-Ashfield. You will combine a mechanical mindset with excellent communication to provide technical advice, answer enquiries, and handle quotations and orders.

This is a varied role with training and development opportunities, a discretionary bonus scheme, 24 days’ holiday plus public holidays, and on-site parking in a great working environment.

Qualifications

• Mechanically minded with ability to read technical drawings and manuals.
• Excellent communication skills, telephone manner and writing ability.
• Strong customer service focus with selling capability.
• Analytical and problem-solving skills; commercially aware in conversations.

Responsibilities

• Handle sales enquiries and provide technical advice to customers.
• Produce and follow up quotations, raise sales orders and analyze lost orders.
• Engage in continuous improvement to Make it better and share information promptly.
• Build strong customer relationships and manage departmental workload with the team.
• Seek opportunities for marketing case studies and social media posts.

Skills

Mechanically minded

Great communication

Customer service

Analytical thinking

Problem solving

Commercial awareness

Attention to detail

Team player

Job description

Are you mechanically minded, able to instinctively see how things work and interpret technical manuals? Maybe you have an HND or degree qualification in an engineering discipline but not necessarily, perhaps you just enjoying tinkering with vehicles or other machines. Are you a great communicator, with natural problem-solving skills, a desire to deliver excellent customer service and an ability to engage effectively in sales-related conversations? If so, we have just the job for you.

We’re looking for a Technical Sales Adviser, reporting to our Technical Sales Manager. This is a varied role, as outlined below. You will receive all the support and training you need.

ConSpare is a well-established, family-owned company, a market leader in our sector. We sell high-performance components and equipment, provide servicing and share our unrivalled expertise in production processes with customers in a variety of industries, primarily concrete, across the UK. We use our Make it better approach to help our customers achieve improved productivity, safety, sustainability and product quality.

Responsibilities

• Handle sales enquiries and provide technical advice, giving great service and building strong customer relationships.
• Produce and follow up quotations, raise sales orders and analyse lost orders.
• Exercise commercial awareness, eg identify opportunities to switch suppliers or sell redundant stock.
• Engage with continuous improvement activities; demonstrating a Make it better mindset.
• Ensure information relating to customers, price lists and stock is recorded and up to date
• Liaise with other departments, identifying and sharing appropriate information promptly and effectively.
• Obtain customer feedback and identify marketing opportunities for case studies and social media posts.
• Work closely with other team members to manage the department’s workload, provide exceptional customer service and achieve departmental objectives.
• Take every training and development opportunity to learn and grow in the role.

Key skills/qualities

• Mechanically minded, able to instinctively perceive how things work and read technical drawings and manuals.
• Great communication skills; with an excellent telephone manner and ability to write well.
• Seeks to deliver exceptional customer service.
• Strong analytical and problem-solving skills.
• Commercially aware - able to effectively engage in sales-related conversations.
• Diligent and methodical, pays excellent attention to detail.
• Enthusiastic team player who naturally seeks to improve processes.
• Some previous experience in a Technical Sales role - desirable but not essential

Hours are 8.30 am to 5 pm, Monday to Friday.

24 days’ holiday plus public holidays.

Discretionary bonus scheme.

Great working environment.

Free on-site parking.