Technical Sales Advisor

2i Recruit Ltd; Guildford; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Quarterly bonus

End-of-year company bonus

25 days annual leave

Health plan

Company pension

Sales training

Collaborative team environment

Job summary

2i Recruit Ltd is supporting a well-established business seeking a motivated Technical Sales Advisor. You will handle inbound inquiries, build relationships and advise on solutions to meet customer needs.

Based in Guildford, you will identify opportunities, prepare quotes, process orders and maintain CRM records while delivering a consistently high level of service. A target-driven mindset and excellent communication are essential.

Qualifications

• Previous experience in sales or customer-facing roles.
• Strong communication and relationship-building skills.
• Proven track record of meeting targets and delivering excellent service.

Responsibilities

• Manage incoming customer enquiries via phone, email and online channels.
• Build strong relationships with new and existing customers.
• Provide advice and recommendations based on customer requirements.
• Prepare quotations, process orders and maintain accurate CRM records.
• Proactively follow up enquiries and quotations to maximise sales opportunities.
• Identify opportunities to introduce additional products and services where appropriate.
• Outreach to existing, lapsed and prospective customers.
• Resolve customer queries and maintain high service levels.
• Collaborate with internal teams to ensure excellent customer experience.

Skills

CRM experience

Target-driven

Telephone communication

Customer relationship

Tools

CRM systems

Microsoft Office

Job description

Our client is a well-established and growing business supplying specialist products and solutions to customers across a range of sectors. They are seeking a motivated and customer-focused Technical Sales Advice to join their team. This is an excellent opportunity for someone who enjoys building relationships, solving problems and identifying opportunities to support customers while developing a successful career in sales.

Company Benefits:

• Quarterly bonus scheme (OTE approximately £1,800 per annum).
• End-of-year company performance and project bonus (circa £6,500).
• 25 days annual leave plus bank holidays.
• Health plan.
• Company pension following successful completion of probation.
• Comprehensive product and sales training.
• Supportive and collaborative team environment.

Key Responsibilities:

• Managing incoming customer enquiries via telephone, email and online channels.
• Building strong relationships with new and existing customers.
• Providing advice and recommendations based on customer requirements.
• Preparing quotations, processing orders and maintaining accurate customer records.
• Proactively following up enquiries and quotations to maximise sales opportunities.
• Identifying opportunities to introduce additional products and services where appropriate.
• Undertaking outbound contact with existing, lapsed and prospective customers.
• Resolving customer queries and providing a consistently high level of service.
• Maintaining accurate CRM records and managing sales activity effectively.Collaborating with internal teams to ensure an excellent customer experience.

Experience and Skills Requirements

• Previous experience in a sales, customer service, account management or client-facing role.
• Strong communication and relationship-building skills.
• Proven ability to work towards targets and deliver excellent customer service.
• Confident telephone manner and ability to engage with customers effectively.
• Excellent organisational skills and attention to detail.
• Comfortable using CRM systems and Microsoft Office applications.
• Commercial awareness and a proactive approach to identifying opportunities.
• Self-motivated, positive and results-driven attitude.
• Ability to work independently and as part of a team.

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted