Technical Sales Administrator – Lead Gen & Customer Liaison

Proactive Technical Limited; Borehamwood; On-site; GBP 27,000 - 28,000; Full time

Job summary

Proactive Global is seeking a Technical Sales Administrator in Borehamwood to support the sales team and manage a busy prospect database. You will maintain dialogue with customers, perform lead qualification, and coordinate follow-ups to convert opportunities into sales.

The role reports to the marketing director and requires strong communication skills, data accuracy, and the ability to handle gatekeepers effectively. SAP Business One experience would be advantageous.

Qualifications

• Excellent communication skills and ability to build rapport with customers and colleagues.
• Strong data capture, diary management and timely follow-up.
• Proactive lead qualification and collaboration with sales teams.
• SAP Business One experience is advantageous.

Responsibilities

• Reporting directly to the marketing director.
• Maintain dialogue with regular and lapsed customers to stay their first choice for opportunities.
• Ongoing contact management via telephone and email with the prospect database.
• Cleansing of the prospect database.
• Managing and overcoming gatekeepers.
• Identifying key decision makers.
• Providing relevant product information to decision makers.
• Lead generation, qualification and passing to sales team for follow up.
• Timely follow up calls and emails after sending information to gauge interest.
• Ongoing improvement and refining of lead qualification.
• Working closely with the existing sales team.
• Record all opportunities, quotes and communications in the SAP Business One system.
• Contact customers to promote and raise awareness of new products as they are launched.

Skills

Communication skills

Gatekeeper management

Lead qualification

Data capture

Tools

SAP Business One

Microsoft Outlook

Job description

Proactive Global is seeking a Technical Sales Administrator in Borehamwood to support the sales team and manage a busy prospect database. You will maintain dialogue with customers, perform lead qualification, and coordinate follow-ups to convert opportunities into sales.

The role reports to the marketing director and requires strong communication skills, data accuracy, and the ability to handle gatekeepers effectively. SAP Business One experience would be advantageous.