Technical Sales Administrator

Latus Group; North East; On-site; GBP 22,000 - 30,000; Full time

Job summary

Latus Group in Tyne and Wear, England, is seeking a proactive Technical Sales Administrator to support the Technical Sales team. You will prepare quotations, manage enquiries, keep CRM up to date, and coordinate with Sales, Occupational Hygiene and Operations to ensure a smooth customer journey.

This full-time role requires an organised, detail-oriented individual with excellent communication skills and a proactive approach to following up on actions.

Qualifications

• Experience in administration or sales administration.
• Experience using a CRM system.
• Strong organisation and attention to detail.
• Confident, professional customer communication.
• Ability to manage multiple enquiries and priorities.
• Proactive in following up customers and actions.
• Experience producing quotations or working in a technical/service environment preferred but not essential.

Responsibilities

• Prepare and issue customer quotations.
• Follow up quotations, enquiries and opportunities.
• Maintain accurate customer and sales information within our CRM.
• Liaise with customers by telephone and email to progress enquiries.
• Track outstanding quotations and ensure follow-up actions are completed.
• Support the Technical Sales team with general sales administration.
• Work with colleagues across Sales, Occupational Hygiene and Operations to ensure a smooth customer journey.

Skills

Administration

CRM software

Organisation

Customer communication

Prioritisation

Follow-up

Quotations

Technical environment

Tools

CRM system

Job description

Technical Sales Administrator Latus Group Tyne and Wear, England, GB

About the Role

As our Occupational Hygiene service continues to grow, we're looking for a proactive and organised Technical Sales Administrator to support our Technical Sales team.

Occupational Hygiene is a specialist service, so our Technical Sales team provides the industry knowledge and expertise needed to understand customer requirements. Your role will be to provide the sales and administrative support that keeps enquiries, quotations and opportunities moving.

You'll prepare and issue quotations, follow up with customers, maintain our CRM system and provide general administrative support, allowing our Technical Sales specialists to focus on customer meetings, technical requirements and site visits.

What You'll Do

• Prepare and issue customer quotations using information provided by the Technical Sales team.
• Follow up quotations, enquiries and opportunities with customers.
• Maintain accurate customer and sales information within our CRM.
• Liaise with customers by telephone and email to progress enquiries.
• Track outstanding quotations and ensure follow-up actions are completed.
• Support the Technical Sales team with general sales administration.
• Work with colleagues across Sales, Occupational Hygiene and Operations to ensure a smooth customer journey.

What We're Looking For

• Previous administration or sales administration experience.
• Experience using a CRM system.
• Strong organisation and attention to detail.
• Confident and professional customer communication skills.
• Ability to manage multiple enquiries and priorities.
• A proactive approach to following up customers and outstanding actions.
• Experience producing quotations or working within a technical, sales, engineering, health and safety or professional services environment would be beneficial but isn't essential.

You don't need to be an Occupational Hygiene expert - we're looking for someone with strong sales administration skills who is keen to learn and support a growing technical service.

Full-time