Technical Sales Account Manager

Netcom Solutions & Services Ltd; Cobham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Technical Sales Account Manager to drive new business and nurture customer relationships. This role involves utilizing outbound sales techniques and networking to develop a robust pipeline of opportunities across a diverse product portfolio, including hosted IP telephony and data connectivity. You will be instrumental in understanding customer needs, providing tailored solutions, and ensuring a high level of customer satisfaction. If you are self-motivated and passionate about delivering exceptional service, this is an exciting opportunity to grow your career in a supportive environment.

Benefits

Company pension

Free parking

Commission

36 days holiday per annum

Qualifications

• Experience in outbound sales and business development.
• Ability to articulate financial and operational benefits.

Responsibilities

• Develop and close new business opportunities.
• Maintain records of all sales activity through CRM.

Skills

Self-Motivated

Customer Service

Product Knowledge

Problem Solving

Computer Literacy

Team Player

Tools

HubSpot

Job description

3 weeks ago Be among the first 25 applicants

Direct message the job poster from Netcom Solutions & Services Ltd

As a Technical Sales Account Manager, you will use outbound sales and business development techniques to develop and close new business opportunities. Utilise networking opportunities and events to proactively develop your pipeline. Identify opportunities for specialists to develop whilst you own the customer relationship and sales cycle. You will nurture footholds into new customers and then identify a full range of opportunities across the Netcom Solutions product/service portfolio to include:

• Hosted IP Telephony
• Data Connectivity
• Business Energy
• Business / Personal Mobile

Key Tasks

SALES

• Working closely with the prospective customer to understand the underlying requirement, decision criteria and the most appropriate solution from the range of Netcom Solutions products and services.
• Demonstrate a developed business acumen, the ability to pro-actively self-generate sales opportunities through outbound sales/marketing activity, sales strategies and entrepreneurial initiative.
• Accurately record and maintain records of all sales activity through the CRM system (HubSpot) and supplier portals.
• Primarily target the acquisition of new customers and cross sell/upsell opportunities into existing relationships.
• Nurture close working relationships with all customers and seek to fulfil the status of a “Trusted Partner”.
• Carefully follow Netcom Solutions sales process and ensure a thorough and professional engagement with each opportunity.
• Be able to professionally articulate the financial, operational and technical benefits of each deal within CRM system and to Managing Director.
• Deliver accurate forecasting to the business to support the appropriate resource planning and business information.
• Embrace opportunities to drive further sales success, working in conjunction with the other Account Managers and Marketing team.
• Deliver excellence in each engagement with all prospects to continue Netcom Solutions unrivalled reputation for customer service.

TECHNICAL

• Deliver excellence in each engagement with all prospects to continue Netcom Solutions unrivalled reputation for customer service.
• Can undertake site surveys for installation of Broadband services & Network/WiFi equipment, and report back what is at site, what the client would like and what is required to achieve this
• Has basic understanding of networking, data cabling and router configurations

Skills and Competencies

• Self-Motivated & Driven
• Professional
• Customer Service orientated with a passion for delivering the very best experience
• Product Knowledge
• Initiative & Problem Solving
• Computer Literacy
• Team Player
• Company pension
• Free parking
• Commission
• 36 days holiday per annum ~(inc bank holidays)

Working Hours: Monday to Friday 9-5:30pm

Location: Head office (Cobham), Customer site visits

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Telecommunications

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