Technical & Operations Lead - Lead, Deliver & Improve

Mitie Group; Montrose; On-site; GBP 55,000 - 75,000; Full time

Job summary

Mitie Group in Montrose seeks a Technical & Operations Lead to provide leadership, technical oversight and operational coordination for the Montrose contract, ensuring safe, compliant and efficient delivery of services.

You will lead day-to-day operations, deputise for the Facility Manager, coordinate planning and resources, and drive continuous improvement to meet KPIs and client standards.

Qualifications

• Significant experience within facilities management, engineering operations or technical services management.
• Experience leading multi-disciplined operational teams within regulated environments such as pharmaceuticals, life sciences, manufacturing or critical environments.
• Strong planning, scheduling and resource management experience.
• Experience managing contractors, suppliers and operational improvement programmes.
• Strong leadership, stakeholder management, communication and problem-solving skills.

Responsibilities

• Lead day-to-day operational delivery across technical and grounds services, ensuring customer requirements and contract objectives are achieved.
• Act as the operational deputy for the Facility Manager, providing visible leadership and direction to frontline teams.
• Manage technical planning activities, ensuring planned and reactive works are effectively coordinated and resources are optimally deployed.
• Oversee grounds maintenance programmes, contractor performance and service quality, ensuring compliance with client standards.
• Drive operational performance, compliance, continuous improvement initiatives and delivery of contractual KPIs.

Skills

Leadership

Planning & Scheduling

Contractor management

Stakeholder management

Problem-solving

Communication

Job description

Mitie Group in Montrose seeks a Technical & Operations Lead to provide leadership, technical oversight and operational coordination for the Montrose contract, ensuring safe, compliant and efficient delivery of services.

You will lead day-to-day operations, deputise for the Facility Manager, coordinate planning and resources, and drive continuous improvement to meet KPIs and client standards.