Senior Technical Operations Manager – Multi-Site Facilities

Mitie; Royal Borough of Greenwich; On-site; GBP 55,000 - 60,000; Full time

Job summary

Mitie is seeking a Technical Operations Manager to lead and deliver technical services across our TfL contract, managing static and mobile engineering teams in London. The role emphasizes high standards of service delivery, compliance, and portfolio realignment to meet client demands.

You'll oversee multi-site operations, budgets, and staff development with strong emphasis on stakeholder engagement, asset management, and QSHE reporting, providing monthly performance input to drive continuous

Qualifications

• NVQ Level 3 or equivalent in Mechanical/Electrical/Building Services Engineering.
• IOSH Managing Safely (essential).
• Proven experience in technical service management within facilities management or infrastructure.

Responsibilities

• Deliver excellent technical service across all allocated sites, ensuring compliance with contractual, statutory, and client requirements.
• Allocate, schedule, and manage both static and mobile engineering teams and resources.
• Oversee facilities management operations, including planned and reactive maintenance, asset management, and service delivery; manage overtime, budgets, and cost control.

Skills

Leadership

Stakeholder management

Budget management

Problem solving

Education

NVQ Level 3 or equivalent in Mechanical/Electrical/Building Services Engineering

IOSH Managing Safely

Tools

CAFM systems

Mobile technology

Job description

Mitie is seeking a Technical Operations Manager to lead and deliver technical services across our TfL contract, managing static and mobile engineering teams in London. The role emphasizes high standards of service delivery, compliance, and portfolio realignment to meet client demands.

You'll oversee multi-site operations, budgets, and staff development with strong emphasis on stakeholder engagement, asset management, and QSHE reporting, providing monthly performance input to drive continuous