Technical Licensing Officer - Housing Standards (2-Year Secondment)

Hackney Borough Council; London Borough of Hackney; Vor Ort; GBP 38.000 - 46.000; Vollzeit

Benefits dieser Stelle

Flexible working

Zusammenfassung

Hackney Borough Council is seeking a motivated and detail-focused Technical Licensing Officer to join our Private Sector Housing Licensing Service on a fixed-term / secondment basis for 24 months. The role supports property licensing, improves housing standards and delivers better outcomes for residents.

You will process licensing applications, provide guidance to landlords and residents, manage enquiries, and maintain accurate records while progressing to more complex casework at SO1 level.

Qualifikationen

• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• Experience managing competing priorities in a fast-paced environment.
• Commitment to delivering high-quality public services.

Aufgaben

• Process property licensing applications and carry out regulatory checks.
• Provide advice and support to landlords, agents, tenants and residents.
• Manage enquiries through duty services and shared inboxes.
• Maintain accurate records, databases and statutory registers.
• Support compliance, enforcement and licensing decision-making.
• Contribute to service improvements and digital processes.

Kenntnisse

Strong organisational skills

Excellent communication

Customer service

Prioritisation

Jobbeschreibung

Hackney Borough Council is seeking a motivated and detail-focused Technical Licensing Officer to join our Private Sector Housing Licensing Service on a fixed-term / secondment basis for 24 months. The role supports property licensing, improves housing standards and delivers better outcomes for residents.

You will process licensing applications, provide guidance to landlords and residents, manage enquiries, and maintain accurate records while progressing to more complex casework at SO1 level.