Senior Licensing Officer

CIH International Housing Group; Greater London; On-site; GBP 42,000 - 58,000; Full time

Job summary

Hackney Council in London seeks an experienced Senior Technical Licensing Officer to lead the Licensing Processing Team and ensure accurate processing of HMO and Selective Licensing applications in line with legislation.

The role requires supervising staff, providing technical guidance to landlords and residents, and improving processing efficiency in a busy council environment. Fixed-term 24-month secondment opportunity.

Qualifications

• Experience processing housing licensing applications, including HMO and Selective Licensing.
• Experience supervising staff or teams within regulatory/public sector.
• Strong knowledge of housing licensing legislation and processes.
• Excellent organisational skills and ability to manage competing priorities.
• Experience using licensing systems, databases and digital platforms.
• Relevant housing, regulatory or public administration qualifications or equivalent experience.

Responsibilities

• Support the day-to-day management of the Licensing Processing Team.
• Provide technical oversight and supervision to Licensing Technical Officers.
• Oversee the processing and issuing of HMO and Selective Licensing applications.
• Provide technical advice to officers, landlords, managing agents, tenants and residents.
• Monitor workloads, performance and service standards across the team.
• Support continuous improvement, system development and process efficiencies.
• Ensure licensing applications are processed accurately and within agreed timescales.
• Depose for the Team Manager when required.

Skills

Licensing processing

Team supervision

Regulatory knowledge

Organizational skills

Stakeholder communication

Licensing systems

HMO licensing

Selective licensing

Education

Housing/public admin qualification

Job description

Fixed-Term / Secondment Opportunity - 24 Months

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.

Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.

Hackney Council is looking for an experienced and motivated Senior Technical Licensing Officer to support the delivery of our Private Sector Housing Licensing Service.

This is an exciting opportunity to lead and support a team responsible for processing property licensing applications, helping ensure licensing schemes are delivered efficiently, accurately and in line with legislative requirements.

About the Role

• Support the day-to-day management of the Licensing Processing Team
• Provide technical oversight and supervision to Licensing Technical Officers
• Oversee the processing and issuing of HMO and Selective Licensing applications
• Provide technical advice to officers, landlords, managing agents, tenants and residents
• Monitor workloads, performance and service standards across the team
• Support continuous improvement, system development and process efficiencies
• Ensure licensing applications are processed accurately and within agreed timescales
• Deputise for the Team Manager when required

About You

• Experience processing housing licensing applications, including HMO and Selective Licensing
• Experience supervising staff or supporting teams within a regulatory, housing or local authority environment
• Strong knowledge of housing licensing legislation and regulatory processes
• Excellent organisational skills and experience managing competing priorities
• Strong communication skills with the ability to manage complex or sensitive enquiries
• Experience using licensing systems, databases and digital platforms
• Relevant housing, regulatory or public administration qualifications or equivalent experience are essential.

Why Join Us?

Hackney is committed to delivering high-quality housing services and improving standards across the private rented sector.

We offer professional development opportunities and the chance to play a key role supporting one of London’s largest property licensing programmes.

Join us and help deliver efficient, effective licensing services that improve housing standards across Hackney.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: [e-mail]

Closing date for applications: 14 October 2026 (22.59)

Interview date: TBC