Lead Licensing Officer - HMO & Selective Licensing

CIH International Housing Group; Greater London; On-site; GBP 42,000 - 58,000; Full time

Job summary

Hackney Council in London seeks an experienced Senior Technical Licensing Officer to lead the Licensing Processing Team and ensure accurate processing of HMO and Selective Licensing applications in line with legislation.

The role requires supervising staff, providing technical guidance to landlords and residents, and improving processing efficiency in a busy council environment. Fixed-term 24-month secondment opportunity.

Qualifications

• Experience processing housing licensing applications, including HMO and Selective Licensing.
• Experience supervising staff or teams within regulatory/public sector.
• Strong knowledge of housing licensing legislation and processes.
• Excellent organisational skills and ability to manage competing priorities.
• Experience using licensing systems, databases and digital platforms.
• Relevant housing, regulatory or public administration qualifications or equivalent experience.

Responsibilities

• Support the day-to-day management of the Licensing Processing Team.
• Provide technical oversight and supervision to Licensing Technical Officers.
• Oversee the processing and issuing of HMO and Selective Licensing applications.
• Provide technical advice to officers, landlords, managing agents, tenants and residents.
• Monitor workloads, performance and service standards across the team.
• Support continuous improvement, system development and process efficiencies.
• Ensure licensing applications are processed accurately and within agreed timescales.
• Depose for the Team Manager when required.

Skills

Licensing processing

Team supervision

Regulatory knowledge

Organizational skills

Stakeholder communication

Licensing systems

HMO licensing

Selective licensing

Education

Housing/public admin qualification

Job description

Hackney Council in London seeks an experienced Senior Technical Licensing Officer to lead the Licensing Processing Team and ensure accurate processing of HMO and Selective Licensing applications in line with legislation.

The role requires supervising staff, providing technical guidance to landlords and residents, and improving processing efficiency in a busy council environment. Fixed-term 24-month secondment opportunity.