Senior Licensing Officer

CIH Scotland; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Hackney Council is seeking an experienced Senior Technical Licensing Officer to support the delivery of our Private Sector Housing Licensing Service. This fixed-term opportunity to lead and support a team ensures licensing schemes are delivered accurately and in line with legislative requirements.

The role reports to the Team Manager (Licensing Processing) and involves supervising Licensing Technical Officers, overseeing HMO and Selective Licensing applications, and providing technical advice to

Qualifications

• Experience processing housing licensing applications, including HMO and Selective Licensing.
• Experience supervising staff or supporting teams within a regulatory, housing or local authority environment.
• Strong knowledge of housing licensing legislation and regulatory processes.
• Relevant housing, regulatory or public administration qualifications or equivalent experience.

Responsibilities

• Support day-to-day management of the Licensing Processing Team.
• Provide technical oversight and supervision to Licensing Technical Officers.
• Oversee processing and issuing of HMO and Selective Licensing applications.
• Provide technical advice to officers, landlords, tenants and residents.
• Monitor workloads, performance and service standards across the team.

Skills

Housing licensing

Staff supervision

Licensing legislation knowledge

Organisational skills

Communication skills

Licensing systems

Education

Housing/regulatory/public admin qualifications

Job description

Fixed-Term / Secondment Opportunity - 24 Months

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.

Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.

Hackney Council is looking for an experienced and motivated Senior Technical Licensing Officer to support the delivery of our Private Sector Housing Licensing Service.

This is an exciting opportunity to lead and support a team responsible for processing property licensing applications, helping ensure licensing schemes are delivered efficiently, accurately and in line with legislative requirements.

About The Role

Reporting to the Team Manager (Licensing Processing), you will:

• Support the day-to-day management of the Licensing Processing Team
• Provide technical oversight and supervision to Licensing Technical Officers
• Oversee the processing and issuing of HMO and Selective Licensing applications
• Provide technical advice to officers, landlords, managing agents, tenants and residents
• Monitor workloads, performance and service standards across the team
• Support continuous improvement, system development and process efficiencies
• Ensure licensing applications are processed accurately and within agreed timescales
• Deputise for the Team Manager when required

About You

We are looking for someone with:

• Experience processing housing licensing applications, including HMO and Selective Licensing
• Experience supervising staff or supporting teams within a regulatory, housing or local authority environment
• Strong knowledge of housing licensing legislation and regulatory processes
• Excellent organisational skills and experience managing competing priorities
• Strong communication skills with the ability to manage complex or sensitive enquiries
• Experience using licensing systems, databases and digital platforms
• Relevant housing, regulatory or public administration qualifications or equivalent experience are essential.

Why Join Us?

Hackney is committed to delivering high-quality housing services and improving standards across the private rented sector.

We offer professional development opportunities and the chance to play a key role supporting one of London’s largest property licensing programmes.

Join us and help deliver efficient, effective licensing services that improve housing standards across Hackney.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

Closing date for applications

14 October 2026 (22.59)

Interview date

TBC

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: [e-mail]