Technical Licensing & Compliance Officer (3-Month Contract)

Civic Recruitment Limited; Grays; On-site; GBP 26,000 - 36,000; Full time

Job summary

Thurrock Council is seeking a Technical Licensing Officer for a 3-month contract to support housing and licensing functions. You will administer licensing applications, maintain records, and ensure compliance while providing technical and administrative support.

The role focuses on licensing, regulatory compliance and housing-related services, involving liaison with applicants, landlords, residents and partner organisations, and handling inquiries.

Qualifications

• Experience in administration within Housing, Licensing, Environmental Health, Regulatory Services, or Local Government.
• Experience processing applications and maintaining accurate records.
• Experience handling customer enquiries and providing advice and guidance.
• Experience working with confidential and sensitive information.

Responsibilities

• Process and administer licensing applications and related documentation.
• Support housing and licensing officers with technical and administrative tasks.
• Maintain accurate electronic and manual records.
• Review documentation to ensure compliance with licensing requirements.
• Liaise with applicants, landlords, agents, residents, and partner organisations.
• Respond to enquiries by telephone, email, and in person.
• Prepare correspondence, reports, and case-related documentation.
• Update databases and management systems.
• Assist with monitoring compliance and regulatory activities.
• Support the collection and analysis of service performance information.
• Ensure confidential information is handled securely in accordance with Council policies.
• Contribute to service improvement initiatives and project-related activities.
• Work collaboratively with colleagues to ensure service targets are achieved.

Skills

Organisational skills

Administrative skills

Communication skills

Customer service

Record keeping

Data handling

Education

Right to Work in the UK

Tools

Databases

Case management systems

Job description

Thurrock Council is seeking a Technical Licensing Officer for a 3-month contract to support housing and licensing functions. You will administer licensing applications, maintain records, and ensure compliance while providing technical and administrative support.

The role focuses on licensing, regulatory compliance and housing-related services, involving liaison with applicants, landlords, residents and partner organisations, and handling inquiries.