Technical Licensing Officer Housing

Civic Recruitment Limited; Grays; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Bi-weekly pay

Job summary

Civic Recruitment Limited is seeking a Technical Licensing Officer (Grade D) for a three-month contract at RM17 6SL. The role focuses on administering housing licensing functions, ensuring timely processing of applications, inspections, and compliance with legislation.

You will work with housing, licensing, environmental health, and regulatory teams to maintain high customer service standards. The position requires experience in licensing and regulatory processes, strong IT skills, and a

Qualifications

• Experience in Licensing, Regulatory Services, Housing, Environmental Health, or Local Authority environments.
• Knowledge of housing licensing legislation and regulatory requirements.
• Experience processing applications, assessments, and compliance documentation.
• Strong administrative and case management skills.
• Excellent communication and customer service skills.

Responsibilities

• Process housing and licensing applications and validate documentation.
• Maintain licensing records and databases with accuracy.
• Ensure compliance with licensing legislation and policy requirements.
• Support licensing schemes and regulatory functions.
• Manage caseload of licensing enquiries and applications, monitoring progress.

Skills

Licensing

Regulatory Services

Administrative

Customer Service

Microsoft Office

Education

English and Mathematics (GCSE or equivalent)

Tools

Microsoft Office

Job description

Little Thurrock, United Kingdom | Posted on 15/07/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation.  That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

Technical Licensing Officer (Grade D) – 3 Month Contract

Location: RM17 6SL

Contract: Temporary (3 Months)

Hours: Full-Time

Summary

The Technical Licensing Officer is a temporary, full-time role lasting three months, focused on the administration and delivery of housing licensing functions. The position is crucial for ensuring that applications, inspections, records, and compliance activities are managed efficiently and in line with legislative requirements. The successful candidate will collaborate with housing, licensing, environmental health, and regulatory services teams to ensure accurate processing of licensing applications within agreed timescales, while maintaining a high standard of customer service.

Responsibilities

• Licensing Administration
  • Process housing and licensing applications.
  • Validate application documentation.
  • Maintain accurate licensing records and databases.
  • Ensure compliance with legislative and policy requirements.
  • Support the administration of licensing schemes and regulatory functions.
• Case Management
  • Manage a varied caseload of licensing enquiries and applications.
  • Monitor application progress and compliance requirements.
  • Update systems with accurate and timely information.
  • Ensure all actions meet service standards and deadlines.
• Customer Service & Advice
  • Respond to enquiries from residents, landlords, agents, businesses, and other stakeholders.
  • Provide advice on licensing requirements, application processes, and compliance matters.
  • Deliver a professional and customer-focused service.
  • Liaise with applicants regarding additional documentation and information requirements.
• Compliance & Regulatory Support
  • Support officers in ensuring compliance with licensing legislation.
  • Assist with investigations and licensing reviews where required.
  • Prepare correspondence, notices, reports, and other documentation.
  • Support monitoring and enforcement activities.
• Record Keeping & Data Management
  • Maintain accurate electronic and manual records.
  • Ensure documentation is uploaded and stored correctly.
  • Produce reports and statistical information as required.
  • Support audit and performance monitoring activities.
  • Partnership Working
    • Work closely with internal departments and external agencies.
    • Liaise with landlords, managing agents, and partner organisations.
    • Support collaborative working across housing and regulatory services.

  Requirements

  • Experience in Licensing, Regulatory Services, Housing, Environmental Health, or Local Authority environments.
  • Knowledge of housing licensing legislation and regulatory requirements.
  • Experience processing applications, assessments, and compliance documentation.
  • Strong administrative and case management skills.
  • Excellent communication and customer service skills.
  • Good standard of education, including English and Mathematics (or equivalent).
  • Understanding of licensing and regulatory processes.
  • Knowledge of housing legislation and licensing requirements.
  • Experience managing records, applications, and case files.Excellent organisational skills and attention to detail.
  • Strong IT skills, including Microsoft Office applications.
  • Previous local authority or council experience.
  • Experience dealing with property licensing schemes, including HMO licensing.
  • Experience using licensing management systems and databases.
  • Knowledge of housing enforcement and compliance processes.
  • Qualification relating to Housing, Licensing, Environmental Health, Business Administration, or Public Services.
  • Knowledge of HMO Licensing and Selective Licensing schemes.
  • Experience supporting compliance or enforcement functions.

  Additional Information

  • This is a 3-month temporary contract.
  • Location: RM17 6SL.
  • Full-Time Hours.
  • Pay is provided on a bi-weekly basis.
  • Previous local authority/council experience is highly desirable.
  • Housing Licensing, Regulatory Services, or Environmental Health experience is highly desirable.
  • Opportunity to support a busy Housing and Licensing Service.