Technical Liaison & Metering Specialist

United Utilities

Warrington

Remote

GBP 46,000 - 56,000

Full time

7 days ago

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Benefits offered by this job

26 days annual leave

Pension up to 14% employer contrib

Bonus up to 7.5% performance-related

Healthcare plan

EVolve Car Scheme

Employee Assistance Plan

Discounts and deals

Job summary

United Utilities is seeking a Technical Liaison Officer in Warrington to provide engineering support to Developer Services and Metering, driving data quality and process improvements to meet regulatory targets.

You will work across teams to deliver projects safely, ensure high customer satisfaction, and support decision-making with robust data and analysis. A strong streetworks and regulatory background is essential.

Qualifications

HNC level qualification or equivalent significant business experience.
Full UK Driving Licence.
Experience with Streetworks practice and legislation is essential.

Responsibilities

Provide technical advice to contractor teams and sign off scope changes as appropriate.
Support Metering Delivery teams for meter exchanges and installs; drive OPS performance.
Address legacy issues with a solutioneering approach and assist with escalated complaints.
Monitor contractor workbank reports; flag items needing technical input or client delays.
Collaborate with partners to ratify remedial action plans addressing under-performance.
Build links with Network on issues such as leakage and high measured bills.