Senior Technical Services Leader – London Hard FM (Multi-site)

Boden Group; Greater London; On-site; GBP 72,000 - 88,000; Full time

Benefits offered by this job

10% bonus

Employee benefits package

Professional development opportunities

Travel across central London sites

Job summary

Boden Group is seeking a Senior Technical Services Manager to lead Hard FM and technical service delivery across a London portfolio for a high-profile client.

You will manage a small technical team, including two Technical Services Managers, oversee site engineering resources, and act as a trusted senior point of contact for the client and stakeholders. A proactive, solutions-focused approach is essential to drive service performance and commercial results.

Qualifications

• Degree or HND in engineering or technical discipline
• Experience leading Hard FM/Technical Services teams
• Strong budget management and cost-control experience
• Excellent stakeholder management and communication skills
• Health & safety qualifications like IOSH/NEBOSH are a plus

Responsibilities

• Lead, manage and develop Technical Services and Administration teams
• Ensure delivery of all Hard FM services to SLA/KPI standards
• Oversee PPMs, reactive works and small projects
• Manage contractors and subcontractor performance/compliance
• Ensure statutory and health & safety compliance obligations are met
• Support financial performance through budgeting and cost control
• Build client relationships and manage escalations
• Drive innovation and operational efficiencies
• Support lifecycle planning and business continuity initiatives
• Produce clear reporting for stakeholders

Skills

Leadership

Stakeholder management

Communication

Budgeting

Cost control

Innovation

Education

Degree or HND in engineering/technical discipline

Electrical NVQ

AM2

IOSH/NEBOSH

Tools

BMS

Job description

Boden Group is seeking a Senior Technical Services Manager to lead Hard FM and technical service delivery across a London portfolio for a high-profile client.

You will manage a small technical team, including two Technical Services Managers, oversee site engineering resources, and act as a trusted senior point of contact for the client and stakeholders. A proactive, solutions-focused approach is essential to drive service performance and commercial results.