Technical Lead Audio

Hargrove, Inc.; Greater London; On-site; GBP 39,000 - 47,000; Full time

Benefits offered by this job

Enhanced family leave provisions

Perkbox and Employee assistance Prog

Company sick pay

Generous employee referral scheme

Clearly defined Career path (and all |

Access to state-of-the-art technology

Global presence and opportunitieswwide

Long Service Programme

Job summary

Hargrove, Inc. is seeking a Technical Lead to oversee the setup and operation of audio-visual systems for events, ensuring complete customer satisfaction. The role reports to a Technical Supervisor, Manager, or Senior Project Manager depending on function and region.

Responsibilities include leading builds, derig, troubleshooting issues, and enforcing health and safety regulations to protect equipment and personnel on site.

Qualifications

Responsibilities

• FOH setting up and operating mixing consoles (Yamaha, Allen & Heath, DiGiCo).
• Building and tuning PA systems from 2 speaker rooms to large shows with line array and distributed systems (D&B, Martin Audio, L'Acoustics).
• Setting up comms systems (RTS, Tecpro, GreenGo).
• Leading teams on builds, shows and derig.
• Troubleshoot technical issues and resolve problems quickly.
• Deliver World Class Service and foster client relationships.

Tools

Mixing consoles setup

PA systems setup

Line arrays

Communication systems setup

Live sound monitoring

Team leadership

Troubleshooting

Job description

Salary up to £43,000 depending on experience

The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audio-visual systems in an event environment while ensuring complete customer satisfaction. This position reports to a Technical Supervisor, Technical Manager, Technical Events Manager or Senior Project Manager subject to function/region.

Company Benefits:

• Enhanced family leave provisions
• Perkbox and Employee assistance Programme
• Company sick pay
• Generous employee referral scheme
• Clearly defined Career path (and all the important support along the way)
• Access to state-of-the-art technology
• Global presence and opportunities worldwide
• Long Service Programme

Key Job Responsibilities

Equipment Operation

• FOH setting up and operating mixing consoles (Yamaha, Allen & Heath, DiGiCo)
• Building and tuning PA systems from 2 speaker meeting rooms to large shows with combinations of line array and distributed point source systems (D&B, Martin Audio, L'Acoustics)
• Setting up comms systems (RTS, Tecpro, GreenGo)
• Setting up line systems and mics for live acts
• Operating monitors for live acts
• Leading teams on builds, shows and derig
• Troubleshoot technical issues and resolve problems quickly as they arise
• Do the Right Thing - Complies with all Company security and safety measures.
• Ensures equipment is secure from theft and/or damage when in use.
• Adhere to health and safety regulations and wear appropriate PPE.
• Report all health and safety issues to the HSE Manager or appropriate Manager onsite.

  Customer Service

  • Deliver World Class Service - Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
  • Value People - Be a leader, mentor and coach for other Technicians on Encore's Delivering World Class Service philosophy.
  • Maintains a positive relationship with all clients through effective communication.
  • Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
  • Monitors events and checks in on customers throughout the day
  • Understands and fosters the hotel/client relationship.

Technical Ability

• Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.