Technical Specialist Audio Encore Full-Time Contract

Production Futures Limited; Greater London; Hybrid; GBP 40,000 - 70,000; Full time

Benefits offered by this job

Private healthcare

Enhanced family leave

Perkbox access

Sick pay

Referral program

Career progression

State-of-the-art technology

Global opportunities

Long service program

Job summary

Production Futures Limited is seeking an experienced events professional in Greater London to lead planning and delivery of high-end AV solutions for corporate events, ensuring flawless execution. You will determine equipment needs, secure resources including freelancers and suppliers, build and tune PA systems, and coordinate RF and IEM setups to deliver world-class performances.

Candidates should have 5+ years of field experience, a Bachelor’s degree or equivalent, and a proven track record in

Qualifications

• Bachelor’s Degree or equivalent preferred.
• 5+ years of field experience in the events/AV industry required.
• 3-5 years of customer service or hospitality experience.

Responsibilities

• Assist project managers to determine audio equipment needs.
• Secure resources including freelancers and suppliers.
• Contribute to technical drawings using Vectorworks.
• Use D&B ArrayCalc for PA system design.
• Ensure planning documentation is communicated to delivery team.
• Build and tune PA systems for large scale events.
• Coordinate RF mic and IEM setups.
• Program comms systems with multiple wired/wireless systems.
• Supervise technicians during events.
• Maintain equipment and inventory.

Skills

Event planning

AV equipment operation

Customer service

Team supervision

Technical problem solving

Education

Bachelor’s degree

Tools

Vectorworks

D&B ArrayCalc

Yamaha consoles

DiGiCo consoles

Allen & Heath consoles

Shure RF systems

Sennheiser RF systems

Job description

Your perspective:

• Private Healthcare after 12 months of continuous service
• Enhanced family leave provisions
• Perkbox and Employee assistance Programme
• Company sick pay
• Generous employee referral scheme
• Clearly defined Career path (and all the important support along the way)
• Access to state-of-the-art technology
• Global presence and opportunities worldwide
• Long Service Programme

Key Job Responsibilities

Event Planning

• Assist project managers to help determine audio equipment needs and technical solutions for events.
• Determine and secure the resources required to successfully complete each project including internal and external resources liaising with freelancers and suppliers.
• Contribute to technical drawings using Vectorworks.
• Use simulation software (eg. D&B ArrayCalc) to design PA systems for events.
• Ensure that all the necessary planning documentations (eg. patch sheets, flow diagrams, equipment lists) are communicated to the delivery team prior to the execution of an event.

Equipment Operation

• Advanced user of Yamaha, DiGiCo and Allen and Heath mixing consoles for large scale corporate events.
• Build and tune PA Systems – Line arrays/distributed point source systems including D&B, L-Acoustics, Martin Audio.
• Coordinate, deploy and monitor Shure and Sennheiser RF mic and IEM systems.
• Programming comms systems ability to interface multiple wired and wireless systems including GreenGo, Clear-Com and RTS.
• Drives Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
• Troubleshoots technical issues and resolve problems quickly as they arise.
• Do the Right Thing - Complies with all Company security and safety measures.
• Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite.
• Ensures equipment is secure from theft and/or damage when in use.

Customer Service

• Deliver World Class Service - Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
• Maintains a positive relationship with all clients through effective communication.
• See the Bigger Picture - Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction.
• Understands and fosters the hotel/venue/client relationship.

Training/Staff Development

• Values People - Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
• Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.

Event Supervision

• Performs advanced work (pre/during/post event) with operations team members.
• Supervises and directs other technicians during an event.

Equipment Maintenance

• Assists team with proper preparation, security, storage, transportation, and maintenance of equipment.
• Performs inventory and forecasting of equipment needs.

Disclaimer:

The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within

scope of work may be assigned at any time with or without notice, as necessitated by business demands.

Job Qualifications

• Bachelor’s Degree or equivalent is preferred.
• 5+ years of field experience in speciality area is required.
• 3-5 years of customer service or hospitality experience