Technical Lead Audio Encore Full-Time Contract

Production Futures Limited; Greater London; Hybrid; GBP 38,000 - 60,000; Full time

Job summary

Production Futures Limited is seeking a Technical Lead to oversee the setup and operation of AV systems for events, from small meetings to large shows. You will ensure complete customer satisfaction, lead onsite teams, and resolve technical issues quickly as they arise.

The role requires operating FOH consoles (Yamaha, Allen & Heath, DiGiCo), building and tuning PA systems with line arrays and distributed speakers, and coordinating comms and mics for live acts while adhering to safety and PPE

Qualifications

• Experience operating AV systems in event environments.
• Ability to troubleshoot and resolve technical issues quickly.
• Proven capability to lead teams on builds, shows and derig.

Responsibilities

• Set up and operate FOH mixing consoles (Yamaha, Allen & Heath, DiGiCo).
• Build and tune PA systems from small rooms to large shows with line array and distributed systems (D&B, Martin Audio, L’Acoustics).
• Set up comms systems (RTS, Tecpro, GreenGo) and mics for live acts.
• Lead teams on builds, shows and derig; monitor and troubleshoot on site.
• Ensure safety, security of equipment, PPE compliance, and customer satisfaction.

Skills

Mixing consoles

PA systems

Line array

Mics handling

Live sound engineering

Team leadership

Tools

Yamaha mixing consoles

Allen & Heath

DiGiCo

D&B

Martin Audio

L’Acoustics

RTS

Tecpro

GreenGo

Job description

The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audio-visual systems in an event environment while ensuring complete customer satisfaction. This position reports to a Technical Supervisor, Technical Manager, Technical Events Manager or Senior Project Manager subject to function/region.

Key Job Responsibilities

Equipment Operation

• FOH setting up and operating mixing consoles (Yamaha, Allen & Heath, DiGiCo)
• Building and tuning PA systems from 2 speaker meeting rooms to large shows with combinations of line array and distributed point source systems (D&B, Martin Audio, L’Acoustics)
• Setting up comms systems (RTS, Tecpro, GreenGo)
• Setting up line systems and mics for live acts
• Operating monitors for live acts
• Leading teams on builds, shows and derig
• Troubleshoot technical issues and resolve problems quickly as they arise
• Do the Right Thing - Complies with all Company security and safety measures.
• Ensures equipment is secure from theft and/or damage when in use.
• Adhere to health and safety regulations and wear appropriate PPE.
• Report all health and safety issues to the HSE Manager or appropriate Manager onsite.
• Customer Service
• Deliver World Class Service - Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
• Value People - Be a leader, mentor and coach for other Technicians on Encore’s Delivering World Class Service philosophy.
• Maintains a positive relationship with all clients through effective communication.
• Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
• Monitors events and checks in on customers throughout the day
• Understands and fosters the hotel/client relationship.

Technical Ability

• Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.