Technical Lead Audio

Encore; Greater London; On-site; GBP 39,000 - 47,000; Full time

Benefits offered by this job

Private Healthcare after 12 months"

Employee supported volunteering

Enhanced family leave provisions

Perkbox and Employee assistance Scheme

Company sick pay

Employee recognition scheme

Generous employee referral scheme

Clearly defined Career path (and all  

Access to state-of-the-art technology

Global presence and opportunities

Long Service Programme

Job summary

Encore is seeking a Technical Lead (Audio) in London to oversee the intermediate setup and operation of AV systems for events. The role reports to the Technical Supervisor or Senior Project Manager and offers a salary up to £43,000 depending on experience.

The successful candidate will lead teams on builds and derigs, troubleshoot on-site, and ensure top-tier service to clients while adhering to health and safety guidelines.

Qualifications

• Experience with AV systems for live events.
• Ability to troubleshoot equipment and resolve issues quickly.
• Strong customer service mindset and team leadership.

Responsibilities

• Set up and operate FOH mixing consoles for events.
• Build RF systems (Sennheiser, Shure) and PA systems for venues.
• Configure and tune line arrays and stage monitor setups.
• Set up comms (RTS, Tecpro, GreenGo) and stage mics.
• Lead technicians during builds, shows and derig.
• Troubleshoot technical problems and act quickly to resolve them.
• Comply with health, safety and security measures on site.
• Maintain client relations through effective communication.

Skills

Audio-visual expertise

Live events support

Tools

Yamaha

Allen & Heath

DiGiCo

Sennheiser

Shure

D&B

Martin Audio

L'Acoustics

Job description

Technical Lead (Audio)

London

Salary up to £43,000 depending on experience

The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audio-visual systems in an event environment while ensuring complete customer satisfaction. This position reports to a Technical Supervisor, Technical Manager, Technical Events Manager or Senior Project Manager subject to function/region.

Company Benefits:

• Private Healthcare after 12 months service
• Employee supported volunteering
• Enhanced family leave provisions
• Perkbox and Employee assistance Programme
• Company sick pay
• Employee recognition scheme
• Generous employee referral scheme
• Clearly defined Career path (and all the important support along the way)
• Access to state-of-the-art technology
• Global presence and opportunities worldwide
• Long Service Programme

Key Job Responsibilities

Equipment Operation

• FOH setting up and operating mixing consoles (Yamaha, Allen & Heath, DiGiCo)
• Building RF systems (Sennheiser, Shure)
• Building and tuning PA systems from 2 speaker meeting rooms to large shows with combinations of line array and distributed point source systems (D&B, Martin Audio, L'Acoustics)
• Setting up comms systems (RTS, Tecpro, GreenGo)
• Setting up line systems and mics for live acts
• Operating monitors for live acts
• Leading teams on builds, shows and derig
• Troubleshoot technical issues and resolve problems quickly as they arise
• Do the Right Thing - Complies with all Company security and safety measures.
• Ensures equipment is secure from theft and/or damage when in use.
• Adhere to health and safety regulations and wear appropriate PPE.
• Report all health and safety issues to the HSE Manager or appropriate Manager onsite. Customer Service
• Deliver World Class Service - Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
• Value People - Be a leader, mentor and coach for other Technicians on Encore's Delivering World Class Service philosophy.
• Maintains a positive relationship with all clients through effective communication.
• Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
• Monitors events and checks in on customers throughout the day
• Understands and fosters the hotel/client relationship.

Technical Ability

• Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.