Technical Field Engineer

Keepmoat; Northampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Keepmoat is seeking a Technical Services Field Support to cover the South Midlands and South West regions. This field-based role supports offices and remote sites, coordinating deployment, in-life support and removal of digital technologies.

The successful candidate will have hands-on technical skills, strong knowledge of Microsoft products, networking and infrastructure, and a willingness to travel with a UK Full Clean driving licence. Training will be provided to the right attitude.

Qualifications

• Hands-on technical knowledge across mixed technologies including Microsoft products, infrastructure and networking.
• Ability to deploy, configure and troubleshoot IT solutions in field environments.
• Willingness to travel across South Midlands and South West regions; Full UK driving licence required.

Responsibilities

• Support offices/sites across the South Midlands and South West regions with field-based IT services.
• Coordinate delivery, in-life support and removal/redeployment of digital technology solutions.
• Train and assist regional and site teams to adopt new technologies.

Skills

Hands-on technical

Microsoft products

Infrastructure

Networking

Problem solving

Travel readiness

Collaborative

Driving licence

Tools

Microsoft Windows

Networking equipment

Job description

Great homes start with great people. At Keepmoat our purpose is clear, we create communities and transform lives. Every year we build thousands of high-quality homes that help more people and families find a place to call their own.

As we continue to grow, we’re looking for talented people who want to do meaningful work, develop their careers and help shape the future of housebuilding.

We have a fantastic opportunity for a Technical Services Field Support to join us, field based covering our South Midlands and South West regions. Within this role, you will be expected to support offices/sites around these regions based on weekly requirements. Reporting into the Technical Services Manager, the successful candidate will play a vital role within the business, delivering high value service and expertise to our nationwide regional offices and remote sites. They will champion IT and business initiatives and be a focal point, assisting/training the regional and site teams to adopt technologies. The role will play a key part in the successful coordination, delivery, in-life support, and removal/re-deployment of digital technology solutions

utilised by our business.

The daily duties of the Technical Services Field Support will be varied in scope and complexity, and therefore the individual should have a sound and broad technical knowledge, an eye for detail, coupled with good “hands on” practical skills e.g., working at height, using power tools, and installing a variety of technologies, equipment and cabling. The ideal candidate will have a good knowledge and hands on experience of Microsoft products and technologies, with knowledge of infrastructure, applications, and networking technologies and the ability to deploy, configure and troubleshoot effectively.

HS&S Responsibilities

To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards.

Skills, Experience and Qualifications

We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about technology and delivering good service. They will be collaborative with the ability to work and communicate with a variety of different audiences. They will have the ability to be creative and proactive, using their problem-solving skills and be willing to challenge “the norm” and actively identify opportunities for improvement. They will have a straightforward approach when it comes to solving technical problems in the most effective way for their internal customers.

Driving is an essential part of the role and therefore applicants should hold a relevant UK Full Clean driving licence. A company van will be provided. Due to the field-based nature of the role, applicants will need to be able to be flexible to meet business requirements with travel.

Any experience in a similar field-based role, specifically in a mixed technology environment, would be desirable but is not essential, as for this role we are willing to provide full training to applicants with the right attitude and ability level.