Business Applications Manager

Keepmoat Limited; Doncaster; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Smart Holidays

Company Pension Scheme

Cycle to Work Scheme

Life Assurance and Health Assessments

Employee Assistance Programme

Job summary

Keepmoat Limited is seeking a Business Applications Manager to join the Head Office in Doncaster with agile/hybrid working.

You will lead the development and delivery of business applications, ensuring performance, security and effective user support across the Keepmoat suite of systems.

Qualifications

• Strong knowledge of business applications including ERP/CRM systems.
• Experience with business analysis, process improvement and application lifecycle management.
• Excellent stakeholder management and report-writing skills.
• Proven budgeting, planning, organisational and project management capabilities.
• Customer service orientation and problem-solving skills.
• Willingness to travel between sites and valid UK driving license.
• Knowledge of ITIL service management best practice.
• Experience working for a house builder.

Responsibilities

• Lead the development and delivery of business applications and drive the evolution of the application portfolio.
• Act as facilitator ensuring stakeholders can utilise the Keepmoat suite of applications.
• Be accountable for application performance, security, optimise configurations, training, documentation and user support.
• Lead the Business Applications Team, develop skills and recruit talent as needed.
• Build and maintain supplier relationships and manage external suppliers and ServiceDesk platforms.

Skills

Business applications knowledge

ERP/CRM expertise

Stakeholder management

Budgeting and planning

Job description

Great homes start with great people. At Keepmoat our purpose is clear, we create communities and transform lives. Every year we build thousands of high-quality homes that help more people and families find a place to call their own.

As we continue to grow, we’re looking for talented people who want to do meaningful work, develop their careers and help shape the future of housebuilding.

Main purpose of the role

We have a fantastic opportunity for Business Applications Manager to join us, based from our Head Office in Doncaster with agile/hybrid working.

Reporting into the Head of Technology and Cybersecurity, the successful candidate will:

• Lead the development and delivery of business applications and drive the evolution of the application portfolio and its constituent parts.
• Act as a facilitator; ensuring stakeholders can fully utilise the Keepmoat suite of applications and do their jobs effectively.
• Be accountable for application performance, security, optimise configurations, coordinate training, produce documentation, and provide outstanding user support.
• Lead the Business Applications Team, developing their skills and capabilities, and recruiting the right talent into the business where required.
• Build and maintaining supplier relationships, matrix managing suppliers, driving them to plan, schedule and deliver on an ongoing basis.

Skills, Experience and Qualifications

• Strong knowledge of business applications, including enterprise systems such as ERP and CRM.
• Solid understanding of business analysis, process improvement, and application lifecycle management.
• Excellent stakeholder management, communication, and report-writing skills.
• Proven budgeting, planning, organisational, and project management capability.
• Results-driven with strong problem-solving, creative thinking, and customer service skills.
• Self-motivated with effective time management and a commitment to continuous learning.
• Adaptable and able to perform effectively under pressure.
• Experience managing teams, business change initiatives, external suppliers, and ServiceDesk platforms.
• Willingness to travel between sites as required.
• Valid UK Driving License
• Knowledge of ITIL service management best practice
• Experience working for a house builder

Why work for us?

• Competitive rates of pay
• Smart Holidays
• Company Pension Scheme
• Cycle to Work Scheme
• 5% discount on a Keepmoat home
• Exclusive offers and discounts
• Life Assurance and Health Assessments
• Employee Assistance Programme
• Volunteering Day and Payroll Giving
• Development opportunities to progress your career

Our values

Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement.

• Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It’s about being respectful and working in a transparent and honest way.
• Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible.
• Passionate - We care about what we do. We put pride and energy into delivering results. It’s important to us to do a good job.
• Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don’t offer a one size fits all solution; we are flexible and will tailor our services to our customers’ needs.

At Keepmoat, we believe that diversity makes us stronger. We are committed to creating an environment where colleagues feel they belong. We recognise the importance of building a workforce that reflects the diverse communities we serve.

We welcome applications from all suitably qualified candidates and are dedicated to ensuring our recruitment process is fair, accessible and free from discrimination. We are all about creating an inclusive workplace where everyone feels respected, valued and empowered.

HS&S Responsibilities

To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards.

The Waterfront, Lakeside Boulevard, Doncaster DN4 5PL