Technical Coordinator

Unternehmensgruppe Theo Müller; Droitwich Spa; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary + annual bonus

Private medical insurance

Contributory pension scheme

Generous annual leave

Job summary

Müller in the UK is seeking a Technical Coordinator for our DroitwichDairy site to uphold food safety and quality standards across operations.

You will own QMS and quality systems, lead audits with internal and customer requirements, and drive continuous improvement to enhance efficiency and performance while delivering safe, high-quality dairy products.

Qualifications

• Experience in a Technical, Quality or Food Safety role within manufacturing.
• Ability to influence stakeholders at all levels.
• Knowledge of retailer codes of practice and customer standards.
• Experience supporting and/or leading BRC audits.

Responsibilities

• Provide technical expertise and support for Quality Management Systems (QMS).
• Drive continuous improvement initiatives to enhance site quality performance.
• Lead and support problem-solving activities, quality investigations and root cause analysis.
• Develop quality awareness and capability across operational teams.
• Support quality control activities within production operations.
• Produce, analyse and maintain Quality Index reports and performance metrics.
• Coordinate and lead internal and external audit activities, including customer and regulatory audits.
• Build effective relationships with customers, suppliers and internal stakeholders.
• Identify opportunities to reduce waste, improve efficiencies and strengthen quality performance.
• Deliver continuous improvement projects that support business objectives.

Skills

Strong communication

Structured problem-solving

Quality management systems

Audits & regulatory knowledge

MS Office (Word/Excel)

Tools

Microsoft Word

Microsoft Excel

Job description

At Müller, we're proud to supply some of the nation's favourite dairy products, delivering quality and excellence to millions of consumers across the UK every day. We're looking for a passionate and driven Technical Coordinator to join our DroitwichDairy and play a key role in maintaining industry-leading food safety and quality standards.

This is an excellent opportunity for a quality-focused professional who thrives in a fast-paced manufacturing environment and is passionate about driving continuous improvement.

About the Role

As a Technical Coordinator, you will take ownership of key food safety and quality systems across the site, ensuring compliance with internal standards, customer requirements and industry regulations. Working closely with operational teams, you'll support quality performance, lead audit activities, drive improvement initiatives and help embed a culture of quality throughout the business.

Your expertise will be instrumental in ensuring we continue to deliver safe, high-quality products while identifying opportunities to enhance efficiency and operational performance.

Key Responsibilities

• Provide technical expertise and support for Quality Management Systems (QMS)
• Drive continuous improvement initiatives to enhance site quality performance
• Lead and support problem-solving activities, quality investigations and root cause analysis
• Develop quality awareness and capability across operational teams
• Support quality control activities within production operations
• Produce, analyse and maintain Quality Index reports and performance metrics
• Coordinate and lead internal and external audit activities, including customer and regulatory audits
• Build effective relationships with customers, suppliers and internal stakeholders
• Identify opportunities to reduce waste, improve efficiencies and strengthen quality performance
• Deliver continuous improvement projects that support business objectives
• Champion best practice and support colleagues in achieving personal development and continuous improvement goals

What You'll Bring

• Previous experience in a Technical, Quality or Food Safety role within a manufacturing environment
• Strong communication and stakeholder management skills with the ability to influence at all levels
• Experience using structured problem-solving tools, including A3 methodologies
• Knowledge of retailer codes of practice and customer standards
• Experience supporting and/or leading BRC audits
• Strong Microsoft Office skills, particularly Word and Excel
• Advanced Food Hygiene knowledge
• Understanding of microbiological principles and their application within food manufacturing
• Experience within the dairy industry would be highly advantageous

What We Offer

• Competitive salary and annual bonus scheme
• Private medical insurance
• Contributory pension scheme
• Generous annual leave allowance, increasing with service
• Access to a wide range of flexible benefits and retail discounts
• Ongoing training, development and career progression opportunities within one of the UK's leading dairy businesses