Dairy Quality & Compliance Lead — Continuous Improvement

Müller UK & Ireland; Droitwich Spa; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Private medical insurance

Contributory pension scheme

Generous annual leave

Job summary

Müller UK & Ireland is seeking a Technical Coordinator at the Droitwich Dairy to own food safety and quality systems site-wide, ensuring compliance with internal standards, customer requirements and regulations. You will lead audits, drive continuous improvement, and build quality capability across production teams while partnering with operations to deliver safe, high-quality products.

The role offers opportunities to influence efficiency and operational performance within a leading dairy

Qualifications

• Experience in Technical, Quality or Food Safety roles within manufacturing.
• Experience leading audits (customer/regulatory) and problem solving.
• Knowledge of retailer codes of practice and customer standards.
• Experience supporting and/or leading BRC audits.

Responsibilities

• Provide technical expertise for Quality Management Systems (QMS).
• Drive continuous improvement initiatives to enhance site quality performance.
• Lead and support quality investigations and root cause analysis.
• Develop quality awareness and capability across operational teams.
• Support quality control activities within production operations.
• Produce, analyse and maintain Quality Index reports and performance metrics.
• Coordinate and lead internal and external audit activities, including customer and regulatory audits.
• Build effective relationships with customers, suppliers and internal stakeholders.
• Identify opportunities to reduce waste, improve efficiencies and strengthen quality performance.
• Deliver continuous improvement projects that support business objectives.
• Champion best practice and support colleagues in achieving personal development and continuous improvement goals.

Skills

QMS

Quality management

A3 problem solving

Stakeholder management

HACCP

Food safety

BRC audits

Dairy industry experience

Tools

Microsoft Office

Job description

Müller UK & Ireland is seeking a Technical Coordinator at the Droitwich Dairy to own food safety and quality systems site-wide, ensuring compliance with internal standards, customer requirements and regulations. You will lead audits, drive continuous improvement, and build quality capability across production teams while partnering with operations to deliver safe, high-quality products.

The role offers opportunities to influence efficiency and operational performance within a leading dairy