Technical Coordinator

Müller UK & Ireland; Hampton Lovett; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Private medical insurance

Contributory pension

Generous annual leave

Flexible benefits

Training & progression

Job summary

Müller UK & Ireland is seeking a Technical Coordinator to own quality and food safety systems at the site, ensuring compliance with internal standards and customer requirements. You will collaborate with operational teams to drive improvement initiatives and embed a culture of quality across the business.

The role focuses on supporting QMS, leading audits, and delivering continuous improvement to enhance efficiency and product safety in a fast-paced dairy manufacturing environment.

Qualifications

• Experience in a Technical, Quality or Food Safety role within manufacturing.
• Knowledge of retailer codes of practice and customer standards.
• Experience supporting or leading BRC audits.

Responsibilities

• Provide technical support for Quality Management Systems (QMS).
• Lead and support quality investigations and root cause analysis.
• Coordinate internal and external audit activities, including customer and regulatory audits.
• Develop quality awareness across operational teams and drive continuous improvement.
• Produce and maintain Quality Index reports and performance metrics.

Skills

Quality management

Stakeholder management

Problem solving (A3)

Quality systems

Data analysis

Education

HACCP Level 3

Food Safety Level 3

Advanced Food Hygiene

Tools

Microsoft Office (Word)

Microsoft Excel

Job description

At Müller, we're proud to supply some of the nation's favourite dairy products, delivering quality and excellence to millions of consumers across the UK every day. We're looking for a passionate and driven Technical Coordinator to join our DroitwichDairy and play a key role in maintaining industry-leading food safety and quality standards.

This is an excellent opportunity for a quality-focused professional who thrives in a fast-paced manufacturing environment and is passionate about driving continuous improvement.

About the Role

As a Technical Coordinator, you will take ownership of key food safety and quality systems across the site, ensuring compliance with internal standards, customer requirements and industry regulations. Working closely with operational teams, you'll support quality performance, lead audit activities, drive improvement initiatives and help embed a culture of quality throughout the business.

Your expertise will be instrumental in ensuring we continue to deliver safe, high-quality products while identifying opportunities to enhance efficiency and operational performance.

Key Responsibilities

• Provide technical expertise and support for Quality Management Systems (QMS)
• Drive continuous improvement initiatives to enhance site quality performance
• Lead and support problem-solving activities, quality investigations and root cause analysis
• Develop quality awareness and capability across operational teams
• Support quality control activities within production operations
• Produce, analyse and maintain Quality Index reports and performance metrics
• Coordinate and lead internal and external audit activities, including customer and regulatory audits
• Build effective relationships with customers, suppliers and internal stakeholders
• Identify opportunities to reduce waste, improve efficiencies and strengthen quality performance
• Deliver continuous improvement projects that support business objectives
• Champion best practice and support colleagues in achieving personal development and continuous improvement goals

What You'll Bring

• Previous experience in a Technical, Quality or Food Safety role within a manufacturing environment
• Strong communication and stakeholder management skills with the ability to influence at all levels
• Experience using structured problem-solving tools, including A3 methodologies
• Knowledge of retailer codes of practice and customer standards
• Experience supporting and/or leading BRC audits
• Strong Microsoft Office skills, particularly Word and Excel
• HACCP Level 3 qualification
• Food Safety Level 3 qualification
• Advanced Food Hygiene knowledge
• Understanding of microbiological principles and their application within food manufacturing
• Experience within the dairy industry would be highly advantageous

What We Offer

• Competitive salary and annual bonus scheme
• Private medical insurance
• Contributory pension scheme
• Generous annual leave allowance, increasing with service
• Access to a wide range of flexible benefits and retail discounts
• Ongoing training, development and career progression opportunities within one of the UK's leading dairy businesses

Join Müller

If you're passionate about food safety, quality excellence and continuous improvement, and you're looking for an opportunity to make a real impact within a leading manufacturing business, we'd love to hear from you.

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