Technical Coordinator

Unternehmensgruppe Theo Müller; Droitwich Spa; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Private medical insurance

Contributory pension

Generous annual leave

Flexible benefits

Training & progression

Job summary

Müller in Droitwich is seeking a Technical Coordinator to own food safety and quality systems across the site, ensuring compliance with standards and customer requirements.

You will drive continuous improvement, lead audits, and develop quality capability within production teams, helping to deliver safe, high-quality dairy products.

This role offers a competitive salary, pension, private medical insurance, and ongoing training with progression opportunities in a leading UK dairy business.

Qualifications

• Experience in Technical/Quality or Food Safety role within a manufacturing environment.
• Knowledge of retailer codes of practice and customer standards.
• Experience supporting and/or leading BRC audits.
• Strong communication and stakeholder management skills.

Responsibilities

• Provide technical expertise and support for Quality Management Systems (QMS).
• Drive continuous improvement initiatives to enhance site quality performance.
• Lead and support problem-solving activities, quality investigations and root cause analysis.
• Develop quality awareness and capability across operational teams.
• Support quality control activities within production operations; produce and maintain Quality Index reports.
• Coordinate and lead internal and external audit activities, including customer and regulatory audits.
• Build relationships with customers, suppliers and internal stakeholders.
• Identify opportunities to reduce waste and improve efficiencies and quality performance.
• Deliver continuous improvement projects supporting business objectives.
• Champion best practice and support colleagues in development and improvement goals.

Skills

QMS expertise

Quality improvement

Audit leadership

Stakeholder management

A3 problem solving

HACCP Level3

Food Safety Level3

Dairy experience

Communication

MS Office

Tools

Microsoft Word

Microsoft Excel

Job description

At Müller, we're proud to supply some of the nation's favourite dairy products, delivering quality and excellence to millions of consumers across the UK every day. We're looking for a passionate and driven Technical Coordinator to join our Droitwich Dairy and play a key role in maintaining industry-leading food safety and quality standards.

This is an excellent opportunity for a quality-focused professional who thrives in a fast-paced manufacturing environment and is passionate about driving continuous improvement.

About the Role

As a Technical Coordinator, you will take ownership of key food safety and quality systems across the site, ensuring compliance with internal standards, customer requirements and industry regulations. Working closely with operational teams, you'll support quality performance, lead audit activities, drive improvement initiatives and help embed a culture of quality throughout the business.

Your expertise will be instrumental in ensuring we continue to deliver safe, high-quality products while identifying opportunities to enhance efficiency and operational performance.

Key Responsibilities

• Provide technical expertise and support for Quality Management Systems (QMS)
• Drive continuous improvement initiatives to enhance site quality performance
• Lead and support problem-solving activities, quality investigations and root cause analysis
• Develop quality awareness and capability across operational teams
• Support quality control activities within production operationsProduce, analyse and maintain Quality Index reports and performance metrics
• Coordinate and lead internal and external audit activities, including customer and regulatory audits
• Build effective relationships with customers, suppliers and internal stakeholders
• Identify opportunities to reduce waste, improve efficiencies and strengthen quality performance
• Deliver continuous improvement projects that support business objectives
• Champion best practice and support colleagues in achieving personal development and continuous improvement goals

What You'll Bring

• Previous experience in a Technical, Quality or Food Safety role within a manufacturing environment
• Strong communication and stakeholder management skills with the ability to influence at all levels
• Experience using structured problem-solving tools, including A3 methodologies
• Knowledge of retailer codes of practice and customer standards
• Experience supporting and/or leading BRC audits
• Strong Microsoft Office skills, particularly Word and Excel
• HACCP Level 3 qualification
• Food Safety Level 3 qualification
• Advanced Food Hygiene knowledge
• Understanding of microbiological principles and their application within food manufacturing
• Experience within the dairy industry would be highly advantageous

What We Offer

• Competitive salary and annual bonus scheme
• Private medical insurance
• Contributory pension scheme
• Generous annual leave allowance, increasing with service
• Access to a wide range of flexible benefits and retail discounts
• Ongoing training, development and career progression opportunities within one of the UK's leading dairy businesses

Join Müller

If you're passionate about food safety, quality excellence and continuous improvement, and you're looking for an opportunity to make a real impact within a leading manufacturing business, we'd love to hear from you.