Technical Coordinator

Thames Water Utilities Limited; Crawley, Earlswood; On-site; GBP 40,000 - 47,000; Full time

Benefits offered by this job

Company car allowance

Annual leave 26+ days

Pension scheme

Job summary

Thames Water Utilities Limited is seeking a proactive Technical Coordinator to support our Operations team from Earlswood and Crawley Sewage Treatment Works, with travel to around 9 other sites. The role centers on coordinating planned and reactive maintenance, managing internal field teams and external contractors, and ensuring strong plant availability.

You will work closely with Performance Managers and a diverse team of technicians, using SAP for job orders and ensuring health and safety

Qualifications

• Experience delivering planned and reactive maintenance in water treatment/industrial settings.
• Ability to design operationally critical jobs from field data.
• Good understanding of plant equipment and processes.

Responsibilities

• Coordinate maintenance across multiple sites and with external contractors.
• Ensure health and safety procedures, RAMS, permits and site audits are followed.
• Obtain quotes, order materials and manage 3rd party services.
• Collaborate with Planners, Performance Managers and suppliers.

Skills

SAP experience

IOSH qualified

Driving licence

Health and safety

Education

Time-served apprenticeship

Mechanical/Electrical qualification

Tools

SAP

Job description

We're looking for a motivated and proactive Technical Coordinator to join our Operations team, based from our Earlswood and Crawley Sewage Treatment Works with flexibility to travel around 9 other sites.

This is an exciting chance to play a key role within the team, working predominantly in the field and closely with a supportive and experienced operations team.

As a Technical Coordinator, you'll work side‑by‑side with local Performance Managers and a diverse team of technicians - including mechanical, electrical and ICA specialists. You'll take ownership of delivering planned and reactive maintenance, coordinating both internal field teams and external contractors.

Your focus will be on ensuring our wastewater treatment sites achieve strong plant availability, meet operational KPIs and deliver excellent service for our customers - keeping activities within budget.

What will you be doing as a Technical Coordinator?

This role is diverse and consists of a wide range of tasks, some of which are listed below:

• Use technical expertise and data captured from the field to design operationally critical jobs.
• Highlight key operational risks across the area and present these to obtain funding.
• Maintain the availability of plant and equipment and optimise treatment process performance.
• Develop strong collaborative relationships with other internal and external stakeholders.
• Provide expert advice on technical issues and generate solutions to operational risks.
• Obtain quotes, order materials and 3rd party services through our framework contractors.
• Ensure all aspects of Health and Safety are managed correctly, through safe system of work approval, reviewing RAMS, permitting and site audits.
• You will be responsible for ensuring that our legal statutory maintenance requirements are met. These will include items such as lifting equipment, pressure vessels and generators.
• Strong understanding of plant, equipment, and operational processes.
• Collaborative - able to work closely with Planners, Field Performance Managers, suppliers, and 3rd parties.
• Technically experienced with a good understanding of how to maintain assets.
• Good local knowledge of how important an asset is to a site and how it relates to other assets.
• Meticulous at documenting the finer details of what needs to take place.
• Able to manage a large workload of numerous jobs in parallel.
• Competent with IT systems (will use SAP extensively) as well as effective communication skills.
• Knowledge and awareness of health and safety issues relevant to the industry; ideally you will be IOSH or equivalent qualified.
• A full UK driving licence is essential for this position as the role involves travelling around our sites.

Desirable

• Completed a time-served apprenticeship or hold a recognised technical qualification in Mechanical or Electrical Engineering.
• Preferably experience working within Water or Wastewater Treatment, or a comparable industrial environment.

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Real purpose, real support, real opportunities.

Come and join the Thames Water family. Why choose us? Learn more.

We're committed to being a great, diverse, and inclusive place to work.

We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.

Disclaimer

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Hours

Hours: 36 per week, Monday to Friday

Salary

Salary: Salary from £39,770 per annum, depending on skills and experience.

To thrive in this role, the essential criteria you need are, Salary up to £47,000 per annum, depending on skills and experience.

Benefits

• Company Car Allowance of £4,500.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! - Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTS and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.