Technical Coordinator - Waste Water

Thames Water Utilities Limited; Crawley; On-site; GBP 40,000 - 47,000; Full time

Benefits offered by this job

Company Car Allowance

26 days annual leave

Generous Pension Scheme

Performance-related pay

Job summary

Thames Water is seeking a Technical Coordinator to support the Earlswood and Crawley Sewage Treatment Works, with travel to around 9 other sites. You will lead planned and reactive maintenance, coordinating internal field teams and external contractors to maximise plant availability and meet KPIs.

You will work alongside Performance Managers and a team of technicians, using SAP for job orders and documentation, while ensuring Health & Safety and budget discipline are maintained.

Qualifications

• Experience with plant assets and operation processes.
• Ability to work with planners, field teams and suppliers.
• IOSH or equivalent health and safety awareness is preferred.

Responsibilities

• Design operationally critical jobs using field data.
• Highlight risks and obtain funding for improvements.
• Maintain plant/equipment and optimise process performance.
• Collaborate with stakeholders and suppliers on tasks.
• Obtain quotes and manage 3rd party services; ensure RAMS and safety compliance.

Skills

IT systems SAP

Plant & equipment knowledge

Strong communication

Education

Time-served apprenticeship or engineering qualification

Tools

SAP

Job description

Crawley - RH10 3NW, Dorking - RH4 1NW, Earlswood - Redhill - RH1 5HE

Job title Technical Coordinator - Waste Water Ref 45830 Division Asset Operations & Capital Delivery Location Crawley - RH10 3NW, Dorking - RH4 1NW, Earlswood - Redhill - RH1 5HE Contract type Permanent Full/Part-time Full-time Salary Salary from £39,770 per annum, depending on skills and experience. Job grade B Closing date 17/09/2026

We’re looking for a motivated and proactive Technical Coordinator to join our Operations team, based from our Earlswood and Crawley Sewage Treatment Works with flexibility to travel around 9 other sites.

This is an exciting chance to play a key role within the team, working predominantly in the field and closely with a supportive and experienced operations team.

As a Technical Coordinator, you’ll work side‑by‑side with local Performance Managers and a diverse team of technicians - including mechanical, electrical and ICA specialists. You’ll take ownership of delivering planned and reactive maintenance, coordinating both internal field teams and external contractors.

Your focus will be on ensuring our wastewater treatment sites achieve strong plant availability, meet operational KPIs and deliver excellent service for our customers - keeping activities within budget.

What will you be doing as a Technical Coordinator?

This role is diverse and consists of a wide range of tasks, some of which are listed below:

• Use technical expertise and data captured from the field to design operationally critical jobs.
• Highlight key operational risks across the area and present these to obtain funding.
• Maintain the availability of plant and equipment and optimise treatment process performance.
• Develop strong collaborative relationships with other internal and external stakeholders.
• Provide expert advice on technical issues and generate solutions to operational risks.
• Obtain quotes, order materials and 3rd party services through our framework contractors.
• Ensure all aspects of Health and Safety are managed correctly, through safe system of work approval, reviewing RAMS, permitting and site audits.
• You will be responsible for ensuring that our legal statutory maintenance requirements are met. These will include items such as lifting equipment, pressure vessels and generators.

Location:

Earlswood or Crawley Sewage Treatment Works, with flexibility to travel around 9 other sites

Hours:

36 per week, Monday to Friday

Salary:

Salary from £39,770 per annum, depending on skills and experience.

To thrive in this role, the essential criteria you need are:

• Strong understanding of plant, equipment, and operational processes.
• Collaborative – able to work closely with Planners, Field Performance Managers, suppliers, and 3rd parties.
• Technically experienced with a good understanding of how to maintain assets.
• Good local knowledge of how important an asset is to a site and how it relates to other assets.
• Meticulous at documenting the finer details of what needs to take place.
• Able to manage a large workload of numerous jobs in parallel.
• Competent with IT systems (will use SAP extensively) as well as effective communication skills.
• Knowledge and awareness of health and safety issues relevant to the industry; ideally you will be IOSH or equivalent qualified.
• A full UK driving licence is essential for this position as the role involves travelling around our sites.
• Completed a time‑served apprenticeship or hold a recognised technical qualification in Mechanical or Electrical Engineering.
• Preferably experience working within Water or Wastewater Treatment, or a comparable industrial environment.

What’s in it for you?

• Salary up to £47,000 per annum, depending on skills and experience.
• Company Car Allowance of £4,500.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTS and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.