Technical Coordinator

Morepeople 01780; Corby; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative company is seeking a dedicated Technical Coordinator to enhance their Quality Management System. This role is pivotal in driving product quality and compliance, ensuring that operations are continuously improved. With responsibilities ranging from managing customer complaints to supporting HACCP initiatives, you'll play a key role in a forward-thinking organization that values sustainability and innovation. If you're passionate about quality assurance and looking to make a meaningful impact, this opportunity is perfect for you.

Qualifications

• 3+ years of QA/Technical experience in FMCG, preferably in chilled food/drink.
• Trained in HACCP and Internal Auditing.

Responsibilities

• Log and investigate customer complaints and non-conformance issues.
• Manage technical equipment calibration schedules and maintain QMS documentation.
• Support HACCP systems and operational improvements.

Skills

Quality Assurance

Technical Coordination

Root Cause Analysis

Supplier Assurance

HACCP

Internal Auditing

Education

HACCP Level 3 Certification

Internal Auditor Training

Job description

Following a period of rapid growth and with some of the UK's most exciting clients on board, our client is looking for a passionate and organised Technical Coordinator to join our growing team.

What's the Opportunity?

Reporting to the Head of Technical, you'll play a crucial role in maintaining and improving the Quality Management System, driving product quality, ensuring compliance, and supporting continuous improvement across their operations.

What Will You Be Doing?

• Customer Complaints & Non-Conformance - Log, investigate, and trend issues, identifying root causes and driving corrective action.
• Calibration Scheduling - Manage and maintain technical equipment calibration schedules.
• Quality Management System (QMS) - Keep documentation controlled, updated, and audit-ready.
• QA Coverage - Step in for routine QA checks to support production when needed.
• Consumables Management - Maintain stock levels and order supplies for the technical team.
• Supplier Assurance - Keep supplier documentation up to date and chase certificates.
• Deputise for Head of Technical - Provide leadership cover where required.
• Specification Management - Help keep Daily Dose and customer specs accurate and current.
• HACCP Participation - Support our food safety systems as an active member of the HACCP team.
• Operational Support - Work with Operations on investigations, training, and continuous improvement.

What Are We Looking For?

• Minimum 3 years' QA/Technical experience in FMCG (preferably chilled food/drink)
• HACCP Level 3
• Internal Auditor trained
• Experience with retailer specification systems

Why Join the business?
You'll be part of a business that values sustainability, innovation, and people. For more information please get in touch with Luan at MorePeople on 01780 480530