Technical Contracts Advisor - Estates Services

Aster Group; East Oakley; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Flexible working

Wellbeing program

Career development

Pension and life cover

Volunteering time

Discounts and perks

Job summary

Aster Group in the United Kingdom is seeking a Technical Contracts Advisor within our Estates team. You will work with Regional Service Delivery Managers and Estates Supervisors to support delivery of estate contracts across communal spaces, blocks and assets.

This role involves coordinating quotations and repairs, handling queries from customers and suppliers, and ensuring compliance with health and safety and environmental legislation. Flexible/home-based option.

Qualifications

• Administrative experience within estates services is essential.
• Good IT skills, including Microsoft applications and GIS.
• Knowledge of environmental, health and safety and waste disposal legislation.

Responsibilities

• Support day-to-day delivery of estate contracts and records.
• Coordinate quotations and repairs; maintain contract files.
• Provide technical background support to customers, colleagues, and contractors.
• Ensure work complies with relevant legislation, standards and safety requirements.
• Assist with performance reporting through business systems.

Skills

Administrative experience

MS Office

GIS

Education

Environmental, health and safety knowledge

Tools

GIS software

Contract management systems

Job description

Do you have experience in providing coordination and administrative duties within an Estates Management team? Are you confident working with contractors, customers and colleagues and providing technical advice and support?

We’re looking for a Technical Contracts Advisor to assist our Estates team. You’ll work closely with our Regional Service Delivery Managers and Estates Supervisors, supporting the delivery and performance of planned, cyclical and reactive estates services across our communal spaces, blocks and assets.

What you’ll be doing

You’ll work closely with our Regional Service Delivery Managers to support the day-to-day delivery of our estate’s contracts. You’ll respond to queries from customers, colleagues, contractors and suppliers, providing technical background support and making sure issues are dealt with appropriately.

The role will involve supporting planned, cyclical and reactive works, including coordinating quotations and repairs, keeping contract records up to date and supporting performance reporting through our business systems.

You will support to make sure work is delivered safely, meets the required standards and complies with relevant legislation and contractual requirements.

About you

We’re looking for someone who has experience in estates services and is comfortable working with customers, contractors and colleagues. You’ll need to be confident in dealing with queries which are generated from customer and colleague correspondence and able to use your knowledge to make decisions.

You’ll also have:

• Administrative experience, ideally within grounds maintenance, caretaking, cleaning, arboriculture and small sewage treatment plants.
• Knowledge of service delivery processes.
• Awareness of Tree Preservation Orders, Conservation Areas and protected species.
• Knowledge of relevant environmental, health and safety and waste disposal legislation.
• Good IT skills, including experience using Microsoft applications and GIS (Geographic Information Systems).

This is a flexible role, with the option to work from home. You’ll ideally be based within one of our operating regions and may on occasion need to travel to one of our office HUBs for team meetings and other events. Our operating region includes Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London.

What’s in it for me

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues’ careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• Enhanced leave
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives

Ready to apply?

Successful applicants will be required to complete a Basic DBS check.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.