Technical Business Support Officer

Graham Rose; Oxford; On-site; GBP 25,163 - 41,939; Full time

Benefits offered by this job

36 days holiday (28 days + 8 bank-hols

Secure and flexible pension scheme

Retail discounts

Gym memberships discounts

Travel loans

Personal counselling

Job summary

Graham Rose in Oxford is seeking a Technical Business Support Officer to provide essential operational and financial support to property maintenance teams. You will manage data, coordinate with contractors, and ensure compliance with health and safety regulations using property management software.

The role offers a permanent contract, a generous benefits package including 36 days holiday, a secure pension, healthcare and discounts, with opportunities for CPD and professional development.

Qualifications

• Experience with property maintenance software and Excel.
• Knowledge of building safety legislation (CDM 2015).
• Ability to interpret technical dashboards and identify bottlenecks.
• Strong communication with clients, architects and contractors.

Responsibilities

• Administer property management systems to track maintenance and work orders.
• Manage technical and financial data, coordinate with contractors.
• Ensure maintenance activities comply with health and safety regulations.
• Generate reports on maintenance trends and contractor performance.
• Liaise with clients and stakeholders to resolve technical queries.

Skills

Technical proficiency

Property management software

Microsoft Excel

Analytical ability

Communication

Systems thinking

Education

NVQ or City & Guilds in building maintenance

Tools

Microsoft Office Suite

RAMS documentation

Contract management software

Job description

Technical Business Support Officer - Oxford - Client Side - Basic Salary up to £41,939k - 36 days holiday (28 + 8 bank holidays) - Secure and flexible pension scheme - Extensive family-friendly packages and childcare assistance - Retail discounts - Heavily discounted gym membership - Permanent Position - Job Security with potential for Career Progression - CPD, Training and Professional Memberships can be offered for personal development.

Rare opportunity for a Technical Business Support Officer to join an organisation who genuinely care about it's people in Oxford.

The position of Technical Business Support Officer in Oxford will provide essential operational, technical and basic financial assistance to property maintenance teams. You will manage technical and financial data, coordinate with contractors, and ensure that all maintenance activities align with health and safety regulations while leveraging property management software to improve service delivery.

Additional duties include:

• Systems Management: Administer property management systems to track reactive and planned maintenance where required.
• Document Control & Information Management: Managing the input and progression of digital project information, including technical drawings, RAMS (Risk Assessments and Method Statements), and contracts.
• Compliance Oversight: Monitor and record statutory testing, including Fire Safety, Gas and Electrical (EICR) certifications where required.
• Contractor Coordination Managing work orders, variations CVR's.
• Financial Administration: Evaluate and process maintenance SOR claims and invoices, monitor repair costs and handle cost allocations and invoicing.
• Data Analysis & Reporting: Generate reports on maintenance trends and contractor performance to support management decisions.
• Client & Stakeholder Liaison: Acting as a point of contact for clients, architects, and contractors to resolve technical queries
• Process Improvement: Identify opportunities to automate maintenance workflows using AI-driven tools or predictive solutions.

To apply for the role of Technical Business Support Officer in Oxford you should have some of the following skills and experience:

• Technical Proficiency: Advanced knowledge of property management software and Microsoft Office Suite (Excel for data analysis).
• Industry Knowledge: Solid understanding of property maintenance trades (plumbing, electrical, HVAC) and building safety legislation (e.g., CDM 2015).
• Analytical Ability: A Systems thinking approach is required along with strong skills in interpreting technical dashboards and identifying operational bottlenecks.
• Communication: Ability to translate complex technical issues for non-technical stakeholders, customers and tenants.
• Certifications: NVQ or City & Guilds in building maintenance, or a relevant business administration degree, is highly desirable.

Benefits for the position of Technical Business Support Officer in Oxford include:

• Promoting a Work / Life Balance
• 40 hour week
• 36 days holiday (28 days + 8 bank holidays)
• Extensive family-friendly packages and childcare assistance
• A secure and flexible pension scheme to help ensure you have a decent pension to look forward to in retirement
• Personal and professional counselling (available 24 hours a day)
• Retail discounts
• Heavily discounted gym memberships
• Travel loans and travel discount schemes
• Personal accident insurance
• Cycle to work scheme

This is a unique opportunity for a Technical Business Support Officer in Oxford to join an organisation that genuinely cares for its people and offers some of the best benefits in the industry.