Technical Business Analyst: Migration & Service Discovery

Netcompany1; Leeds; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid working model

25 days' holiday

Private Medical Health care via Vitaly

Pension contribution

Life Assurance

Professional certifications supported

Retail discounts

Employee Resource Groups

Job summary

Netcompany is seeking a capable Business Analyst to partner with the incumbent supplier and map current services, processes and data flows. You will drive discovery activities, capture gaps and dependencies, and support knowledge transfer for a smooth ownership handover.

The role involves working with technical teams to document migrations, operational readiness and stakeholder requirements, ensuring clarity and traceability from Day 1.

Qualifications

• Significant experience as a Business Analyst within complex technology or business-critical service environments.
• Proven experience supporting supplier transitions, service migrations or operational handovers.
• Strong experience leading discovery activities where documentation is incomplete and significant unknowns exist.

Responsibilities

• Capture and document knowledge needed to take ownership of the service and understand gaps.
• Build a clear picture of the existing service, processes, systems and dependencies with technical teams.
• Support migration planning, testing, cutover and operational readiness for a new hosting environment.
• Understand and document current incident, change and release processes for smooth handover.
• Engage with stakeholders and the incumbent supplier to uncover requirements and resolve gaps.

Skills

Business analysis

Stakeholder management

Requirements gathering

Process mapping

Data flows

Education

Bachelor's degree in IT/Business/Related field

Tools

ITIL knowledge

MS Office Suite

Visio

Job description

Netcompany is seeking a capable Business Analyst to partner with the incumbent supplier and map current services, processes and data flows. You will drive discovery activities, capture gaps and dependencies, and support knowledge transfer for a smooth ownership handover.

The role involves working with technical teams to document migrations, operational readiness and stakeholder requirements, ensuring clarity and traceability from Day 1.