Business Analyst

Intonera Consulting Ltd; Newcastle upon Tyne; On-site; GBP 45,000 - 65,000; Full time

Job summary

A consultancy firm in Newcastle upon Tyne is seeking a dynamic Business Analyst to bridge the gap between business and IT teams. The ideal candidate will have significant experience in IT project delivery and strong analytical skills. Responsibilities include defining business requirements, managing stakeholder relationships, and implementing process improvements to enhance operational efficiency.

Qualifications

• Proven experience in defining and delivering IT projects.
• Strong understanding of operational needs and business processes.
• Ability to manage stakeholder expectations effectively.

Responsibilities

• Gather and document business requirements from stakeholders.
• Facilitate communication between IT and business teams.
• Identify and manage risks and issues related to business changes.

Skills

Business analysis

Stakeholder management

Analytical skills

Interpersonal skills

Customer focus

Education

Recognition in Business Analysis

Project Management certifications (e.g., PMP, Scrum)

IT Service Management qualification (e.g., ITIL)

Job description

Job Description

Our Client is looking for a dynamic Business Analyst who is not only able to gather requirements but also demonstrate a deep knowledge of the role with the ability to link the business and technology teams.

Travel to various Client sites throughout the UK when necessary.

The following qualities/experience are essential:

• Experienced Business Analyst with significant demonstrable experience shaping and delivering a number of IT projects within a multi-divisional business
• Strong analytical and business analysis skill
• An understanding of assigned business functional domain including business operating model, activities, data, process, and information requirements
• Strong stakeholder management skills and proven experience in dealing with senior business users, determining requirements and priorities as well as resolving issues
• Strong understanding / recognised qualification relating to the disciplines of business analysis, and project management including best practice methodologies e.g. Prince 2 Practitioner, APMP, Scrum Master etc
• Strong interpersonal skills that enable working relationships to be developed at all levels across the business
• Understanding/ recognised qualification of IT Service Management e.g. ITIL
• Exhibits authority and leadership, takes responsibility, is Independent and self-starting
• Demonstrates teamwork at the highest level, highly collaborative approach, among the first to volunteer to help others succeed.
• Ability to engage and influence peers in I.T. and Business.
• Highly customer and delivery focused, meeting and exceeding customer expectations
• Demonstrates the Client Values (Respect, Teamwork, Integrity, Excellence)

Operational Duties

• Works on defining business requirements and solution development with subject matter experts
• Works with the business and customers to agree business requirements and support the securing of the required investment funding
• Identifies the impact that any functional changes will have on the business and advises on how this should be managed and communicated so that the change is landed successfully & the benefits achieved are in accordance with the benefits management framework
• Proactively provides recommendations to current ways of working within IT and the business, supporting the implementation and embedding of any changes to current processes
• Documents key processes within area of responsibility in a clear and concise way
• Actively identifies risks, issues, dependencies and escalates upwards to ensure appropriate risk mitigation (as appropriate)