Technical Business Analyst: Level 4 Apprenticeship

Big Life group; Manchester; Hybrid; GBP 14,000 - 16,000; Full time

Job summary

The Big Life Group is seeking a Technical Business Analyst apprentice to join the technology team. Based mainly remote, with attendance at offices up to two days per week, you will learn how business analysis helps organisations understand problems and develop practical digital solutions.

Over 12–18 months you will work toward the Level 4 Business Analyst apprenticeship standard, with training, supervision and hands-on experience in requirements gathering, process mapping, testing and

Qualifications

• This is an apprenticeship role with training and supervision.
• You will gain hands-on experience in business analysis and systems improvement.
• You will work toward the Level 4 Business Analyst apprenticeship standard.

Responsibilities

• Support development, improvement, and implementation of digital systems and processes across Big Life.
• Learn how business analysis helps organisations understand problems, identify user needs, and develop practical digital solutions.
• Document current ways of working and assist with testing and rollout of changes to systems and applications.
• Collaborate with colleagues from different services to understand how systems are used and where processes could be improved.
• Allocate 20% of working time to focus on your apprenticeship qualification.

Job description

Technical Business Analyst: Level 4 Apprenticeship

Closing Date: 26/10/2026

About The Big Life Group

The Big Life Group's mission is to fight for equity in health, in wealth and in life. We are a social business delivering a range of services across the North of England, covering everything from mental and physical health, addiction and criminal justice, to housing, education, family support and much more. What links them is how we work - The Big Life Way.

We always stand shoulder-to-shoulder with people, working with them on the things that matter most to them. Everything we do is designed and informed by the needs, priorities and strengths of people and communities.

If you're looking for more than a job - if you want to be part of a team that's bold, creative and relentlessly committed to equity - then Big Life could be the place for you.

The basics

Hours

35 hours per week on a permanent basis

Annual leave

25 days, increasing to 30 days after five years

Base

Zion Centre, 339 Stretford Road, Hulme, M15 4ZY. This role will primarily remote, with a requirement to attend Big Life offices as needed, up to two days per week.

Closing date for applications

Monday, 26 October.

We recognise that AI tools can be useful in supporting job applications, for example by helping with spelling, grammar, structure, or clarity. However, the content of your application should reflect your own skills, experience, knowledge, and ideas. You may be asked at interview to expand on or discuss any part of your application.

What you'll be doing

You will support the development, improvement, and implementation of digital systems and business processes used across Big Life. Working as part of our technology team, you will learn how business analysis helps organisations understand problems, identify user needs, and develop practical digital solutions.

This is an apprenticeship role, so you will not be expected to arrive with all the technical knowledge already in place. You will receive training, support and supervision while gaining hands-on experience of business analysis, systems improvement, stakeholder engagement, requirements gathering, process mapping, testing and implementation.

You will work with colleagues from different services to understand how systems are used, where processes could be improved, and how technology can support better outcomes for staff and the people who use our services.

You will help document current ways of working, support the analysis of business and user needs, and assist with testing and rolling out changes to systems and applications.

By doing this role, you will be well placed to build a career in business analysis, digital transformation, systems support, or technology-enabled service improvement. You will work towards the Level 4 Business Analyst apprenticeship standard over the first 12-18 months in post, developing the knowledge, skills and behaviours needed to become a confident and effective business analyst. 20% of your working week will be spent focusing on your apprenticeship qualification.

Above all, you will gain practical experience of how digital systems, data, processes and people come together to support services across a values-led organisation.

Unfortunately, we're not able to accept applications after the deadline, and we can't accept CVs.

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