Business Analyst Apprenticeship Coach

QA; United Kingdom; Remote; GBP 28,000 - 34,000; Full time

Benefits offered by this job

27 days annual leave

Private medical insurance

Cycle to Work scheme

Pension scheme

Development days

Employee discounts

Wellbeing support

Job summary

QA is seeking a Business Analyst Apprenticeship Coach to support learners remotely across the UK. You will coach and mentor a caseload, linking classroom learning with online delivery to guide learners through their apprenticeship.

The role requires strong written feedback, the ability to motivate learners, and adherence to QA policies. Collaborating with Learning Specialists and digital learning advisors, you will drive timely progression and ensure high-quality learning experiences while

Qualifications

• Strong written skills and ability to provide detailed feedback on learning activities.
• Ability to motivate learners and work to strict deadlines.
• Experience coaching or mentoring in an apprenticeship or similar setting.

Responsibilities

• Coach and support an agreed caseload of learners in diverse organisations.
• Link classroom learning with online delivery via digital learning advisors and specialists.
• Ensure learners achieve their apprenticeship programme on time and provide progress updates.
• Provide clear written feedback and monitor 20% off-the-job evidence compliant with policy.
• Engage with employers and learners to plan progression and address complex questions.
• Support learners to navigate and use the VLE effectively to enhance learning.

Skills

Coaching

Mentoring

Written communication

Deadline driven

Remote work

Stakeholder engagement

Tools

VLE

Job description

About The Role

Business Analyst Apprenticeship Coach

Location: Home Based, UK

Your Role

You will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme.

Key Responsibilities

Contribute to the Delivery of Excellent Learning Experiences

• Coach and support an agreed caseload of learners in smaller organisations and corporate environments.
• Work with internal Digital learning advisors, other DLC’s and Learning Specialists to provide a link between the classroom and their online learning.
• Collaborate with Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time.
• Provide clear and detailed written feedback on learning activities and goal completion ensuring learners are aware and adhere to their 20% off-the-job obligation.
• Leverage a ‘many-to-many’ mind-set and utilise technology effectively and safely to deliver cohort–wide online coaching.
• Professionally engage with both employer and learner to update on progress and plan for realistic progression. Deal with more complex customer questions and complaints in line to Company policy.
• Enable learners to navigate and leverage the benefits of the VLE to enhance their learning journey.

Deliver Impactful and Inspiring 1-2-1 Coaching

• Through remote working practice, you must observe, review and provide feedback on evidence produced by learners to ensure it is of the appropriate standard to reflect the learner’s knowledge, skills and behaviour and meet the needs of the Awarding Organisation
• Adhere to and apply quality assurance procedures when reviewing all components of the standards/framework to minimise referrals and meet deadlines
• Hold regular remote review meetings and build a positive relationship with the employer, line manager and mentor to monitor learner progress and plan progression
• Support learners online across a variety of modules specifically helping them apply their skills to their current job roles.
• Utilise effective and proactive online communication techniques to validate task requirements and diagnose areas for learner improvement.

Internal collaboration

• Provide timely and accurate documentation, management information, and reports in line with agreed business processes and KPIs
• Take ownership of own development ensuring Continuous Professional Development (CPD) is kept up to date
• Assist with projects to support internal and external team needs
• Work with your manager to identify and develop further business prospects

Your Experience

• Business exposure in your specialist area
• Some industry experience for the relevant learner programme you support
• We require somebody with strong written skills due to the data recording/management element of the role. We also need someone with the ability to motivate learners as well as work to strict deadlines.
• A key part of the role is to provide learners with feedback and support on Business Analyst concepts. It is therefore important that you have:

I)Recent industry experience working in a Business Analyst based role

About Us

Wellbeing & benefits

Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including:

• 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays
• Holiday Buying scheme
• Medicash plan, Wellhub, Cycle to Work scheme
• Private Medical Insurance at corporate rates
• Employee Assistance Programme
• Employee Discounts Benefit Hub
• 3 Development days
• 2 Charity days per year
• Pension Scheme
• Early Friday Finish at 4pm

Personal growth

Learning and opportunity is at the core of what we do - and that applies to you too!

You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Orperhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.

Our people

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity.

As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.

A little about QA

At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.

Our Mission

We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning.

You can find out more about us at https://www.qa.com/about/careers/