IT Manager (Business Applications)

Retail Human Resources plc; Greater London; Hybrid; GBP 63,000 - 77,000; Full time

Benefits offered by this job

Hybrid work

Pension

Footwear discount

Breakfasts

23 days annual leave

Eye care contributions

Team events

Job summary

Retail Human Resources plc is seeking an IT Manager (Business Applications) to lead the delivery of core business systems as it undergoes a major ERP transformation. You will manage a team, coordinate testing, data migration and training, while maintaining stability of ERP, WMS and OMS platforms across sites.

The role demands strong governance, budgeting and vendor management skills, plus hands-on experience with enterprise applications. Hybrid work is offered in a multi-site retail environment.

Qualifications

• At least four years' experience in an IT management role.
• Experience in a multi-site retail or fashion environment.
• Hands-on experience supporting ERP, WMS and OMS.

Responsibilities

• Lead the delivery of business-critical applications.
• Oversee the ERP transformation and migration.
• Manage a team of application specialists; coordinate testing, training and data migration.
• Maintain stability of ERP, WMS and OMS platforms; govern budgets and vendor relationships.

Skills

Leadership

Stakeholder mgmt

Governance

Vendor management

Data governance

ERP/WMS/OMS

Tools

ERP

WMS

OMS

Oracle Retail

Job description

Join a well-established, fashion-led retailer with a strong presence across the UK and Ireland. Known for its premium high street offering and trend‑driven approach, the business combines its own collections with some of the world's most recognised footwear brands. As the company continues to invest in technology and digital transformation, this is an exciting opportunity to play a key role in shaping the future of its business applications landscape.

As IT Manager (Business Applications), you will lead the delivery of business‑critical applications while supporting a major ERP transformation programme. You'll oversee the transition from legacy systems to a new ERP platform, ensuring business continuity throughout the migration. Managing a team of application specialists, you'll coordinate testing, training and data migration, maintain the stability of existing ERP, WMS and OMS platforms, and work closely with internal stakeholders, vendors and group IT teams to deliver reliable, scalable technology solutions. You'll also take ownership of governance, budgeting, vendor management and application support to ensure operational excellence.

To be successful, you'll have at least four years' experience in an IT management role, ideally within a multi‑site retail or fashion environment, with hands‑on experience supporting enterprise applications such as ERP, WMS and OMS. You'll be a confident people leader with strong stakeholder management skills, a solid understanding of enterprise systems, integrations and data governance, and experience managing multiple projects simultaneously. Knowledge of Oracle Retail would be highly advantageous, as would experience supporting legacy systems through large‑scale transformation programmes.

Salary & Benefits: Up to £70,000, hybrid working with 4 days in the office, 23 days' annual leave plus bank holidays (increasing with service), pension contribution, staff footwear discount, learning and development programmes, free breakfasts, regular social events and team-building activities, plus contributions towards eye care.
Reference: AW - OSITM - 01