Technical Business Analyst

NY STATE ELECTRIC & GAS; Glasgow; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

36 days annual leave

Pension scheme 10% match

Hybrid work model

Electric Vehicle Scheme

Cycle to Work

Job summary

ScottishPower is seeking a Technical Business Analyst to join the Customer Business Centre of Excellence, Architecture and Technology team in Glasgow. This hands-on role supports critical applications, upgrades, cloud migrations and security initiatives, partnering with third-party suppliers to ensure quality and timely delivery.

The role requires a degree in Computer Engineering or CS, experience in IT projects, and knowledge of Agile, cloud architectures, Oracle, AWS, SQL, Java and APIs.

Qualifications

• Experience delivering IT projects and technical solutions.
• Ideal background as Technical Analyst or Developer.
• Experience across different technologies and third-party suppliers.

Responsibilities

• Support a range of business-critical applications across technologies.
• Assist with technical upgrades, releases and cloud migration.
• Investigate system issues and identify practical solutions.
• Maintain system security and perform vulnerability management.
• Explain technical solutions to technical and non-technical stakeholders.

Skills

IT project delivery

Agile/Scrum

System analysis

Technical troubleshooting

Stakeholder communication

Cloud architectures

SQL

Java

XML/APIs

Education

Bachelor's degree in Computer Engineering or Computer Science

Tools

Oracle

AWS

Job description

Technical Business Analyst

ScottishPower HQ, Glasgow (hybrid)

Salary from £50,400 + up to 10% bonus & other excellent benefits

Help us create a better future, quicker! At ScottishPower, we're looking for a Technical Business Analyst to join our Customer Business Centre of Excellence, Architecture and Technology team.

What you will be doing

This is a hands-on technical role supporting a range of business-critical applications across different technologies and third-party suppliers. You'll help keep these systems stable, secure and performing effectively. The role will involve supporting technical upgrades, application releases and cloud migration projects. You'll investigate system issues, troubleshoot problems and use technical analysis to identify practical solutions. You'll also play an important role in maintaining system security. This includes operational monitoring, vulnerability management and delivering remediation activity to reduce risk.

Working across the wider Customer Business and IT teams, you'll help deliver application solutions from initial analysis and design through to development, testing and deployment. You'll also work closely with third-party suppliers to make sure development and support are delivered to the expected quality and timescales. Strong communication skills will be important. You'll need to explain technical solutions clearly to both technical and non-technical stakeholders, including senior management, while helping prioritise activity based on business impact and customer benefit.

What you will bring

We're looking for someone with a degree in Computer Engineering, Computer Science or a similar technical discipline, or equivalent practical experience. You'll have experience delivering IT projects and technical solutions, ideally gained in a role such as Technical Analyst or Developer.

Experience of designing end-to-end solutions across different technologies would be valuable. Knowledge of Agile or Scrum, cloud architectures, Oracle databases, AWS, SQL, Java, XML or APIs would also be useful.

Experience within the UK energy retail or utilities sector is welcome, as is knowledge of smart metering technologies.

If you enjoy getting into the detail of systems, solving technical problems and working with different teams to deliver reliable solutions, this could be a great opportunity to join ScottishPower.

What's in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include:

• 36 days annual leave
• Holiday purchase - perfect your work/life balance with extra annual leave
• Share Incentive Plan and Sharesave Scheme
• Payroll giving and charity matched funding
• Technology Vouchers - save more and spread the cost of your technology purposes
• Count us in - pledge to reduce carbon emissions and help fight climate change
• Electric Vehicle Schemes - to help you transition to green/clean driving
• Cycle to Work scheme and public transport season ticket loans
• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
• Life Assurance (4x salary)
• Access to 'nudge' financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we're at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you