Senior Business Analyst

SCOTTISHPOWER ENERGY RETAIL LIMITED; Glasgow; Ibrido; GBP 36.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

36 days annual leave

Holiday Purchase

Share Schemes

Payroll Giving and Charity Matched"}

Technology Vouchers

Electric Vehicle Schemes

Cycle to Work scheme and Public Transp

Healthcare benefit options including P

Life Assurance (4x salary)

Savesmart financial wellbeing support

Shopping, leisure, restaurant and gym

Descrizione del lavoro

ScottishPower is seeking a Senior Business Analyst to coordinate go-live readiness across key applications and services in a hybrid Glasgow setting. You’ll drive risk, dependency and governance controls to ensure smooth transitions.

You'll enhance incident and change management, partner with technology and supplier teams, and support audit activities while contributing to governance of emerging technologies for safe, effective delivery.

Competenze

• Experience in business analysis, governance and process controls in complex tech environments.
• Knowledge of incident management and service transition activities.
• Strong communication and stakeholder management skills.
• Familiarity with SAP, ITSM, Agile and Atlassian toolsets.

Mansioni

• Coordinate go-live readiness across core applications and services.
• Strengthen incident and change management processes with governance.
• Identify process improvements with measurable benefits.
• Support audit activities and governance of emerging technologies.

Conoscenze

Process controls

Change management

Incident management

Stakeholder management

Governance

Service operations

Strumenti

SAP

ITSM

Jira

Confluence

Descrizione del lavoro

Job title: Senior Business Analyst Location: ScottishPower HQ, Glasgow (Hybrid) Salary from: £40,400 per annum + other excellent benefits Permanent

What you’ll be doing

You’ll coordinate go-live readiness activities across key applications and services, ensuring risks, dependencies, controls and support arrangements are understood and managed effectively.

You’ll play a key role in strengthening incident and change management processes, helping teams respond effectively to operational challenges whilst maintaining strong governance and compliance standards.

Working closely with stakeholders across technology, operational and supplier environments, you’ll identify opportunities to improve processes, monitor control effectiveness and implement enhancements that deliver measurable benefits.

You’ll also support audit activities, process assurance and the governance of emerging technologies, helping ensure innovation is introduced in a controlled and effective way.

What you’ll bring

We’re looking for an experienced business analysis or operational governance professional with a strong understanding of process controls, change management and service operations.

You’ll have experience working in complex business and technology environments, supporting business change, operational readiness, incident management or service transition activities.

You’ll be comfortable analysing information, identifying risks and developing practical solutions that improve performance and control.

You’ll also bring excellent communication and stakeholder management skills, enabling you to build effective relationships across business, technical and supplier communities.

Experience with SAP, IT service management disciplines, Agile delivery approaches or Atlassian toolsets would be beneficial, as would exposure to AI-enabled solutions and emerging technology governance.

What’s in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action, our benefits are designed to help you do just that.

That’s why our benefits include:

• 36 days annual leave
• Holiday Purchase
• Share Schemes
• Payroll Giving and Charity Matched Funding
• Technology Vouchers
• Electric Vehicle Schemes
• Cycle to Work scheme and Public Transport Season Ticket Loans
• Healthcare benefit options including Private Medical Insurance and Health Cash Plans
• Life Assurance (4x salary)
• Access to Savesmart financial wellbeing support
• Shopping, leisure, restaurant and gym discounts

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a global leader in renewable energy. Through significant investment in electricity networks, renewable generation and smart technologies, we’re helping shape a cleaner, greener energy future. With diverse opportunities across our businesses and a strong commitment to developing internal talent, ScottishPower offers rewarding careers where you can make a meaningful impact while continuing to develop professionally.

Inclusion, diversity and a social purpose are at the heart of everything we do. Whatever your background, you’ll fit right in. ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [e-mail].

We supply energy to nearly 100 million people in dozens of countries and develops its renewable, network and commercial activities in Europe (Spain, the United Kingdom, Portugal, France, Germany, Italy and Greece), the United States, Brazil and Australia and maintains markets such as Japan and Poland, among others, as growth platforms.

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

Do you want to be part of the energy of the future? Do not hesitate, join us!

IMPORTANT Advert will close at 23:59 GMT the day before Job Posting End Date below November-15-2026