Technical Author

Simpson Recruitment Services; Brierley Hill; On-site; GBP 45,000 - 52,000; Full time

Benefits offered by this job

Extensive benefits

Job summary

Simpson Recruitment Services partners with a global engineering business to appoint a Technical Author / Documentation Manager. You will lead a team to transform traditional manuals into digital, multi-channel content, ensuring accuracy, compliance, and usability across regions.

You will own content strategy, manage vendors and translations, and work with R&D, regulatory, and IT to drive a culture of continuous improvement while delivering measurable documentation KPIs.

Qualifications

• Experience in technical documentation or product information management.
• Leading a team and developing people, not just managing them.
• Documenting complex mechanical or electromechanical assemblies.
• Expertise with CMS platforms, structured authoring (DITA/XML), and digital publishing.
• Driving change across global, cross-functional teams.
• Familiarity with CAD-based illustration and spare parts documentation is a plus.
• Degree in Technical Communication, Engineering, or related discipline.
• Fluent English; additional languages welcome.

Responsibilities

• Lead a growing team of technical documentation professionals and set strategic direction for content creation and delivery.
• Own documentation KPIs, vendor and translation partnerships, and continuous improvement.
• Drive multi-channel publishing from print to online and interactive formats.
• Collaborate with R&D, Product Management, Regulatory, and IT to ensure accuracy and usability.

Skills

Technical documentation

Team leadership

Structured authoring (DITA/XML)

CMS platforms

Digital publishing

Vendor management

English fluency

Education

Degree in Technical Communication, Engineering, or related

Tools

CMS (MadCap/Acrolinx)

DITA/XML

CAD-based illustration tools

Job description

Technical Author / Documentation Manager

Brierley Hill

£45 - 52,000

Are you the person who makes complex things clear?

Our client is a global engineering business that designs and manufactures sophisticated products - intricate electromechanical assemblies, precision engineering components, the kind of hardware that genuinely improves people's lives. And they need someone brilliant to make sure the world understands how to use, service, and maintain them.

This is a newly energised leadership role at the heart of their global R&D Engineering function. You'll take ownership of everything their customers and service teams rely on such as owner's manuals, spare parts catalogues, service instructions, and product literature and then push the whole operation forward into the digital age.

The Role

You'll lead a growing team of technical documentation professionals (currently 4, spread across global locations) and set the strategic direction for how they create, manage, and deliver technical content worldwide. That means moving from traditional print models to modern multi-channel delivery: online platforms, interactive tools, dynamic digital formats while keeping everything accurate, compliant, and usable.

You’ll work shoulder-to-shoulder with R&D, Product Management, Regulatory, and IT, championing structured authoring, CMS adoption, and reusable content approaches that scale. You'll own the documentation KPIs, the vendor and translation partner relationships, and the culture of continuous improvement within your team.

What You Bring

• Experience in technical documentation, technical communication, or product information management
• Leading a a team you know how to develop people, not just manage them
• Solid experience documenting complex mechanical or electromechanical engineering assemblies
• Proven expertise with CMS platforms, structured authoring (DITA/XML), and digital publishing
• A track record of driving change across global, cross-functional teams
• Familiarity with CAD-based illustration and spare parts documentation is a real plus
• Degree in Technical Communication, Engineering, or a related discipline
• Fluent English; additional languages always welcome

Why This Role?

Because it's genuinely strategic. You won't be maintaining the status quo you'll be reshaping how a global engineering business communicates with the world. There's a real team to lead, a real transformation to drive, and a business that's ready to invest in doing this properly.

Salary - up to £52k plus extensive benefits